Accounts Receivable (AR) Specialist

Wise Medical Billing supports U.S. healthcare providers with end-to-end billing and revenue cycle management. We're hiring an AR Specialist to manage outstanding insurance claims for our U.S. clients, from aging review through denial resolution and resubmission. This role suits someone persistent, organized, and comfortable working phones and payer portals to get claims paid.

What you'll do

• Review AR aging reports and prioritize outstanding insurance claims by age and dollar value
• Follow up with U.S. insurance companies by phone and through payer portals on unpaid or underpaid claims
• Analyze EOBs and ERAs to identify denials and underpayments, and determine the root cause behind each one
• Investigate and resolve claim rejections, including eligibility, authorization, and coding issues
• File appeals and resubmit corrected claims to recover reimbursement
• Coordinate with billing, coding, and credentialing teams to clear issues blocking payment
• Track follow-up activity and maintain accurate notes on every claim worked
• Help reduce Days in AR (DAR) and improve collection rates for assigned accounts
• Maintain HIPAA compliance and confidentiality in every interaction

What We're Looking For

Must Have:

• 2+ years of experience in medical billing AR follow-up or denial management (U.S. healthcare)
• Strong understanding of insurance claim processes, EOB/ERA review, and denial management
• Fluent written and spoken English; you'll be on calls and portals with U.S. insurance payers
• Able to work in-office on the 6:00 PM to 3:00 AM (PKT) shift, Monday to Friday

Nice to Have:

• Bachelor's degree, ideally in business, finance, or a related field
• Experience with U.S. billing/RCM software and clearinghouses
• Working knowledge of CPT and ICD-10 codes
• Experience handling Medicare and Medicaid claims specifically
• Prior experience preparing AR aging or collections performance reports

We're looking for someone who stays on a claim until it's resolved, and keeps dozens of accounts organized at the same time.

Location, Schedule & Compensation

• Office Location: Murree Road, Rawalpindi
• PKR 60,000 to 120,000/month, based on experience and subject-matter expertise
• Full-time, Monday to Friday, 6:00 PM to 3:00 AM (Pakistan Time); weekends off
• Health insurance, food allowance, paid annual leave, and paid sick leave

Why WMB

• Direct, hands-on experience resolving real U.S. insurance claims from day one
• Structured onboarding and ongoing training in U.S. payer rules and denial management
• A clear path to grow into senior AR, QA, or RCM team lead roles for people who perform

To apply, click Apply or send your CV to [email protected]. We review every application and aim to respond within 5 business days.