Assistant Manager Key Accounts (Female)
NOVA Finance
Date: 6 hours ago
City: Lahore
Contract type: Full time
Key Responsibilities:
Client Relationship Management
• Serve as the primary point of contact for assigned enterprise accounts.
• Build and maintain strong, strategic relationships with senior client stakeholders (e.g., CHROs, CFOs, Payroll Heads).
• Act as a trusted advisor, ensuring alignment between client objectives and the value delivered by our platform.
Strategic Account Planning
• Develop and execute tailored account plans to drive product adoption, program engagement, and account growth.
• Monitor account performance and proactively identify areas for optimization and innovation.
Retention & Growth
• Ensure high client satisfaction, loyalty, and contract renewal.
• Identify opportunities for upselling and cross-selling additional features, products, or services within existing accounts.
Cross-Functional Collaboration
• Collaborate closely with Product, Engineering, Compliance, and Implementation teams to ensure delivery excellence and issue resolution.
• Provide client feedback to internal stakeholders to support product development and continuous improvement.
Performance Reporting & Analysis
• Deliver regular business reviews and performance reporting to clients and management, highlighting program outcomes and impact.
• Analyze usage data and KPIs to inform client discussions and strategic planning.
Risk & Issue Management
• Proactively manage and mitigate risks related to account health, compliance, or operational performance.
• Lead issue resolution efforts with urgency and professionalism.
Client Relationship Management
• Serve as the primary point of contact for assigned enterprise accounts.
• Build and maintain strong, strategic relationships with senior client stakeholders (e.g., CHROs, CFOs, Payroll Heads).
• Act as a trusted advisor, ensuring alignment between client objectives and the value delivered by our platform.
Strategic Account Planning
• Develop and execute tailored account plans to drive product adoption, program engagement, and account growth.
• Monitor account performance and proactively identify areas for optimization and innovation.
Retention & Growth
• Ensure high client satisfaction, loyalty, and contract renewal.
• Identify opportunities for upselling and cross-selling additional features, products, or services within existing accounts.
Cross-Functional Collaboration
• Collaborate closely with Product, Engineering, Compliance, and Implementation teams to ensure delivery excellence and issue resolution.
• Provide client feedback to internal stakeholders to support product development and continuous improvement.
Performance Reporting & Analysis
• Deliver regular business reviews and performance reporting to clients and management, highlighting program outcomes and impact.
• Analyze usage data and KPIs to inform client discussions and strategic planning.
Risk & Issue Management
• Proactively manage and mitigate risks related to account health, compliance, or operational performance.
• Lead issue resolution efforts with urgency and professionalism.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Digital Marketing Executive - COSMO INC
Taraki,
Lahore
1 day ago
Our client COSMO INC is hiring a Senior Digital Marketing Executive in Lahore.About Us:Cosmo Inc. is a creative and strategy-driven marketing agency specializing in digital strategy, social media, content production, paid media, design, influencer marketing, and analytics. We help businesses grow by crafting compelling brand narratives, expand their reach, and deliver measurable results by blending creativity with data-driven insights.RoleThis is...
Specialist, Sales
Pearson,
Lahore
2 days ago
Role Title: Regional Development Manager (Specialist, Sales) Location: Lahore, Pakistan (Hybrid) Role overview: We are seeking a dynamic and results-driven Sales Lead to spearhead our vocational education initiatives in Punjab and allied markets. This role will focus on driving sales growth, building strategic partnerships, and enhancing our market presence in the vocational education sector. As member of the Enterprise Learning...
IT Infrastructure and Network Specialist - TJ / 1863224
Recruit AI,
Lahore
PKR 160,000
per month
3 days ago
Our client Punjab Skills Development Fund is looking for a IT Infrastructure and Network Specialist in LahorePunjab Skills Development Fund is seeking a Specialist IT Infrastructure & Networks to join their dynamic team. This role focuses on designing, implementing, and maintaining robust network infrastructures and cloud services to support the organization's operational needs. The ideal candidate possesses strong expertise in...
