Assistant Manager - Record Retention

Job Title: Assistant Manager Record Retention

Department: Operation

Job Overview

The Assistant Manager – Record Retention is responsible for supporting the Bank’s records management function by ensuring accurate classification, secure retention, timely retrieval, digitization, and disposal of physical and digital records. The role ensures compliance with approved policies, the Record Retention Matrix, and regulatory requirements, while maintaining audit‑ready documentation and effective stakeholder coordination.

Key Responsibilities

• Compile, classify, maintain, and archive physical and digital records in line with approved policies and the Record Retention Matrix.
• Process archival and retrieval requests, maintaining archive inventories, movement logs, and record tracking.
• Coordinate record digitization, indexing, and maintenance within the Document Management System (DMS).
• Perform reconciliations and prepare MIS relating to archived records, retrievals, legal holds, and destruction schedules.
• Liaise with Business, IT, Compliance, Legal, and external service providers on archiving and records management activities.
• Support legal holds, records destruction, and audit requirements in accordance with approved procedures.
• Ensure compliance with SBP regulations, Shariah guidelines, approved policies, SOPs, and SLAs.
• Maintain custody and control of physical and digital records, archive inventories, and operational registers.

Experience & Qualification Required

• 3+ years of relevant experience in records management, document control, or banking operations.
• Prior exposure to regulatory compliance, audit requirements, and document digitization will be preferred.
• Bachelor’s/Master’s degree in Business Administration, Banking & Finance, Commerce, Economics, or related discipline.

Skills & Competencies

• Records Management
• Document Control
• Records Retention & Archiving
• Document Digitization
• Document Management System (DMS)

Raqami is committed to building a diverse, equitable, and inclusive workplace. We welcome applications from qualified candidates of all backgrounds and are dedicated to providing equal employment opportunities for all.