Bills & Records Specialist (USA experience) - Grab tech Solution

Our client Grab tech Solution is hiring a Bills & Records Specialist (USA experience) in Lahore.

• Request and obtain medical records, billing records, itemized bills, affidavits, and notarized affidavits from medical providers.
• Follow up with providers, hospitals, imaging centers, pharmacies, and record vendors to ensure timely receipt of documents.
• Verify provider balances and confirm outstanding amounts by phone, email, and provider portals.
• Review medical records and billing documents for completeness, accuracy, and discrepancies.
• Skim and analyze medical records to identify key information efficiently.
• Extract and summarize accident-related injuries from medical records.
• Identify and document unrelated or pre-existing medical conditions.
• Compare medical records with billing records to ensure consistency.
• Coordinate with medical providers regarding billing, balances, insurance payments, liens, and missing documentation.
• Communicate with insurance companies, subrogation departments, and record retrieval vendors when needed.
• Coordinate with attorneys, paralegals, case managers, and other staff regarding record and billing updates.
• Maintain accurate case notes and update the case management system.
• Organize and save medical records, bills, invoices, affidavits, and correspondence in the appropriate case folders.
• Request corrected or updated records, bills, and affidavits when discrepancies are identified.
• Monitor outstanding requests and follow up until all required documentation is received.
• Review invoices and verify charges before processing or requesting payment.
• Use provider portals, fax, email, and phone communication to obtain records and resolve issues.
• Ensure all medical and billing documentation is complete before forwarding files for attorney review.
• Maintain confidentiality of medical records and comply with HIPAA and firm policies.
• Perform other records, billing, and case support tasks as assigned.