Customer Representative Intern

Lahore

Posted 178 days ago

Internship

About WWAH

Worldwide Admissions Hub (WWAH) simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive & personalized platform. WWAH is a mission-driven, fast-growing organization that has been inspiring dedicated individuals for more than eight years to break down barriers to international education. We provide opportunities for team members to take their careers to new heights at a company that is deeply invested in their professional growth. Our six core values serve as the compass in our mission to Educate the World and form the foundation of our unique company culture. Built on a foundation of diversity, WWAH ensures that our team reflects the students we support from over 150 countries worldwide.

The Role

As a Customer Representative Intern, you will support customer service operations by assisting customers, handling inquiries, and maintaining accurate records. This role provides practical exposure to customer service processes and communication skills.

What You'll Be Doing Every Day

• Assisting customers via phone and email.
• Providing accurate and basic product or service information.
• Maintaining customer logs, records, and follow-ups.
• Supporting the customer service team with daily tasks.
• Escalating complex issues to senior team members when required.
  
  

What You Bring To The Table

• Good verbal and written communication skills.
• Eagerness to learn customer service tools and processes.
• Ability to stay organized and manage multiple inquiries.
• Positive attitude and customer-focused mindset.
• Basic problem-solving skills.