E-Commerce Operations Specialist - TJ / 1866459

Our client Bannu Woollen Mills is looking for a E-Commerce Operations Specialist in Rawalpindi

Bannu Woollen Mills seeks a diligent and detail-oriented E-Commerce Assistant to support the daily operations of its online sales platform. The ideal candidate has at least three years of experience working within e-commerce environments, particularly with Shopify. This role focuses on overseeing product listings, managing order processing efficiently, and ensuring that the online store runs smoothly to meet customer demands. The E-Commerce Assistant acts as a primary operational resource, applying deep expertise in e-commerce operations to enhance the customer shopping experience and the companys online sales performance.

The E-Commerce Assistant works independently without team management Responsibilities

, focusing on executing critical e-commerce functions with accuracy and timeliness. Handling product data, inventory synchronization, and order fulfillment processes, this position demands strong organizational skills and familiarity with online retail tools and platforms. At Bannu Woollen Mills, the Assistant plays a vital role in maintaining operational excellence, supporting the marketing and sales goals through effective e-commerce platform management.

Responsibilities

• Manage and update product listings on Shopify to ensure accurate and appealing presentation of items.
• Process customer orders promptly and accurately, coordinating with inventory and shipping teams as necessary.
• Maintain up-to-date knowledge of e-commerce best practices, particularly within Shopifys platform.
• Monitor online orders and resolve any issues related to payments, shipping delays, or product availability.
• Coordinate with internal departments to synchronize stock levels and update product availability in real time.
• Support promotions and product launches by updating online platforms with relevant information and visuals.
• Ensure the accuracy of product descriptions, pricing, and images to maximize customer engagement and reduce errors.
• Analyze order trends and assist in preparing operational reports to identify areas for improvement.
• Maintain compliance with company policies and legal regulations related to online sales and data handling.
• Utilize software tools efficiently to streamline e-commerce workflows and improve the customer purchasing experience.