Gateway Operations Agent - Security
DHL Express
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS
- Screen and process shipments in compliance with aviation security and DHL procedures.
- Ensure shipments are processed in time to meet flight departure cut-offs.
- Load and unload shipments safely and efficiently in accordance with operational standards.
- Handle shipments with due care to prevent damage, loss, or security breaches.
- Ensure timely movement of shipments between Gateway and Service Centers.
- Scan, sort, and process shipments accurately and on time.
- Follow security procedures, GSOP, and quality standards at all times.
- Report shipment discrepancies, damages, shortages, and security-related incidents.
- Monitor shipment inventory and maintain accurate operational records.
- Support customs and security compliance requirements for all shipments.
- Respond to shipment-related inquiries from internal and external stakeholders.
- Minimum Intermediate cleared with at least 1-2 years’ experience ideally in Gateway Operations
- Able to work collaboratively with internal and external stakeholders.
- Strong attention to detail and accuracy.
- Strong career support in an international environment.
- Great culture and colleagues.
- Multifarious benefit program.
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