HubSpot CRM Specialist
Softech Worldwide
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
We are hiring a HubSpot CRM Specialist with hands-on expertise in building, managing, and analyzing dashboards across multiple departments. Someone who turns CRM data into actionable insights that drive marketing, sales, and revenue decisions.
VIDIZMO is a U.S.-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner across Data & AI, Infrastructure, and Digital & App Innovation. Through our AI-powered Intelligence Hub, we help Fortune 500 enterprises, government agencies, and public sector organizations securely manage, analyze, and govern complex data with full control and compliance.
Our Multimodal AI Data Intelligence Platform uses Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) to enable advanced capabilities such as automated tagging, redaction, summarization, OCR, translation, subtitle generation, object detection and tracking, intelligent search, sentiment and emotion analysis, topic extraction, document classification, and facial recognition.
Role Overview
This role is for someone who understands HubSpot not just as a CRM, but as the central nervous system of revenue operations. You will own the design, management, and optimization of HubSpot across Marketing, Sales, and Service teams—building dashboards, surfacing insights, and ensuring every department has the data it needs to make faster, smarter decisions. You will deeply learn VIDIZMO's products, sales motion, customer journey, and reporting needs, then translate that into a CRM environment that scales.
Key Responsibilities
Dashboard Creation & Management
You are someone who thinks like an operator, not just an administrator, and is equally comfortable with:
This role sits at the intersection of data, operations, and revenue. Your success will be measured by:
VIDIZMO is a U.S.-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner across Data & AI, Infrastructure, and Digital & App Innovation. Through our AI-powered Intelligence Hub, we help Fortune 500 enterprises, government agencies, and public sector organizations securely manage, analyze, and govern complex data with full control and compliance.
Our Multimodal AI Data Intelligence Platform uses Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) to enable advanced capabilities such as automated tagging, redaction, summarization, OCR, translation, subtitle generation, object detection and tracking, intelligent search, sentiment and emotion analysis, topic extraction, document classification, and facial recognition.
Role Overview
This role is for someone who understands HubSpot not just as a CRM, but as the central nervous system of revenue operations. You will own the design, management, and optimization of HubSpot across Marketing, Sales, and Service teams—building dashboards, surfacing insights, and ensuring every department has the data it needs to make faster, smarter decisions. You will deeply learn VIDIZMO's products, sales motion, customer journey, and reporting needs, then translate that into a CRM environment that scales.
Key Responsibilities
Dashboard Creation & Management
- Design, build, and maintain custom dashboards and reports for different departments (Marketing, Sales, Customer Success, Leadership)
- Create role-specific views that give each team and stakeholder the metrics that matter most to them
- Continuously refine dashboards as business priorities, funnels, and KPIs evolve
- Analyze pipeline, conversion, attribution, and campaign performance data to surface trends and opportunities
- Translate raw CRM data into clear, actionable insights and recommendations for leadership and department heads
- Build and maintain reporting on lead flow, deal velocity, win rates, forecasting, and revenue attribution
- Manage the overall HubSpot instance: properties, pipelines, deal stages, lifecycle stages, lists, and data hygiene
- Configure and maintain workflows, automation, lead scoring, and routing rules
- Ensure data quality, deduplication, and consistency across all objects and teams
- Manage user permissions, teams, and access across departments
- Partner with Marketing, Sales, and Service to understand reporting needs and build solutions that fit their workflows
- Set up and manage integrations between HubSpot and other tools in the stack
- Train and support internal teams on dashboards, reports, and CRM best practices
- Standardize how data is captured, tracked, and reported across the organization
- Identify gaps, bottlenecks, and manual processes, then automate them within HubSpot
- Keep the CRM aligned with evolving GTM strategy and product growth
- Bachelor's degree in a CS, Marketing, AI, etc
- 4–6 years of hands-on experience administering and managing HubSpot CRM (Marketing Hub, Sales Hub, and/or Service Hub)
- Proven expertise in building custom dashboards, reports, and analytics within HubSpot
- Strong data analysis skills with the ability to translate numbers into business insights
- Deep understanding of CRM workflows, automation, lead lifecycle, and pipeline management
- Ability to work cross-functionally and translate department needs into CRM solutions
- Comfortable operating in a hands-on, high-ownership role
You are someone who thinks like an operator, not just an administrator, and is equally comfortable with:
- Building and troubleshooting CRM configurations and automation
- Reading data and telling the story behind it
- Sees the CRM as a revenue engine, not just a contact database
- Enjoys understanding how Marketing, Sales, and Service teams actually work
- Wants to directly influence pipeline visibility, forecasting, and revenue decisions
- HubSpot certifications (Marketing Hub, Sales Hub, Reporting, etc.)
- Experience with B2B SaaS or GovTech sales motions
- Familiarity with integrations (Salesforce, data warehouses, BI tools, automation platforms)
- SQL or experience with external BI tools (Power BI, Looker, Tableau)
- Experience with revenue operations (RevOps)
This role sits at the intersection of data, operations, and revenue. Your success will be measured by:
- Quality and clarity of dashboards and reporting across departments
- Accuracy and reliability of CRM data
- Speed at which leadership and teams can access actionable insights
- Adoption of dashboards and CRM tools across the organization
- Own the data backbone that drives company-wide decisions
- Work closely with leadership across Marketing, Sales, and Service
- Turn CRM data into real strategic influence
- Operate in high-impact markets with real-world outcomes
- Opportunity to build and scale revenue operations as a growth engine
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