Implementation Manager
OVERJET
Date: 2 weeks ago
City: Lahore
Contract type: Full time
Remote
Lead the Future of Dentistry.
Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.
Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
Simply put, there’s no better place to accelerate your career. Come join us!
The Role
Your mission will be to drive complex client launches from intake to revenue-live - the operational execution and orchestration engine that takes clients live and sets them up for success. You'll engage internal and client stakeholders, work with more autonomy in ambiguity, and deliver business-critical results.
Depending on the the proven experience, this role has the potential to be considered at the Senior Implementation Manager as well. Senior managers will carry higher expectations on delivery, senior stakeholder engagement, and the ability to drive the largest, most complex enterprise rollouts.
This position is fully remote, but we are looking for candidates based in Egypt, Pakistan, or the Philippines. US working hours are required.
Responsibilities
Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.
Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
Simply put, there’s no better place to accelerate your career. Come join us!
The Role
Your mission will be to drive complex client launches from intake to revenue-live - the operational execution and orchestration engine that takes clients live and sets them up for success. You'll engage internal and client stakeholders, work with more autonomy in ambiguity, and deliver business-critical results.
Depending on the the proven experience, this role has the potential to be considered at the Senior Implementation Manager as well. Senior managers will carry higher expectations on delivery, senior stakeholder engagement, and the ability to drive the largest, most complex enterprise rollouts.
This position is fully remote, but we are looking for candidates based in Egypt, Pakistan, or the Philippines. US working hours are required.
Responsibilities
- Own launch implementation end to end: from intake and kickoff through go-live and a short post-launch stabilization window.
- Cross-functional Implementation Partner: provide the detail and deliver expertise to Sales and Success partners to build and manage effective client mutual action plans; ensure partners are consistently informed and enabled to successfully manage client relationships.
- Orchestrate the rollout: organize Overjet's internal teams (e.g. Solutions Engineering, Training, Support, Clinical) and the client to get clinics live; sequence and manage the delivery chain to hit delivery timelines.
- Run the operational execution: execute the steps required to get launches done across resourcing, scheduling, install, training, and readiness; keep momentum when things get messy.
- Keep systems of record honest: own clinic-level reporting and action tracking, maintain clean and accurate records, keep Salesforce and trackers current, and move customers cleanly through the stage gates.
- See around corners: Surface blockers and capacity risks early, proactively resolve issues, and help build the playbooks and automation that make the next launch faster.
- Experience in implementation, onboarding, or project coordination, ideally in SaaS or healthcare tech.
- Relentless follow-through: you keep many moving launches on track without dropping details.
- Confident, client-facing communication with operational stakeholders (office managers, IT).
- Comfort in fast-paced, ambiguous, high-growth environments: you create structure rather than wait for it.
- Excellent internal communication and collaboration skills.
- Fluency with Salesforce and spreadsheets, and an instinct to automate the repetitive.
- Clinical and Dental industry experience is a plus.
- Excellence: Aim Higher
- Velocity: Quickly Deliver Results
- Ownership: Go the Extra Mile
- Win-win: Care Deeply
- Included on Best Places to Work by BuiltIn lists in 2026: #3 overall in the US, #1 in NYC, #1 in San Francisco, and #2 in Boston
- #4 on FastCompanys's Most Innovative Companies list in Healthcare for 2026
- Named one of the TIME Best Inventions of 2024
- Recognized in Newsweek’s Most Loved Workplaces in America 2024
- Won the Dental Health category at the Digital Health Awards 2024 and 2024 Best Places to Work by Built In
- Recognized as one of the Top Startups of 2023 by LinkedIn
- Included on the definitive 2022 Forbes AI 50
Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
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