IT Helpdesk Lead
Talabilm Jobs
Date: 6 hours ago
City: Remote
Contract type: Full time
Remote
Posted Feb 2, 2024 Report Job
Job Type
Full-Time
Location
Karachi, Sindh
Education
Bachelor
Pay Range
60000 - 100000
Submit your CV/Resume to us for this job!
Submit CV/Resume
The IT Helpdesk Lead is responsible for managing and leading the daily operations of an IT helpdesk team. They provide guidance, technical expertise, and effective problem-solving to ensure the timely resolution of technical issues and delivery of quality customer support. Responsibilities include monitoring and managing the helpdesk ticketing system, managing user accounts and permissions, documenting troubleshooting activities, providing technical support to clients, staying updated on IT technologies, implementing IT policies and procedures, fostering a positive work environment, and installing and configuring new software and hardware. Candidates require a Bachelor’s degree in IT or CS, relevant certifications, five years of experience, and two years in a lead role. Excellent verbal and written communication skills are essential.
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Job Type
Full-Time
Location
Karachi, Sindh
Education
Bachelor
Pay Range
60000 - 100000
Submit your CV/Resume to us for this job!
Submit CV/Resume
The IT Helpdesk Lead is responsible for managing and leading the daily operations of an IT helpdesk team. They provide guidance, technical expertise, and effective problem-solving to ensure the timely resolution of technical issues and delivery of quality customer support. Responsibilities include monitoring and managing the helpdesk ticketing system, managing user accounts and permissions, documenting troubleshooting activities, providing technical support to clients, staying updated on IT technologies, implementing IT policies and procedures, fostering a positive work environment, and installing and configuring new software and hardware. Candidates require a Bachelor’s degree in IT or CS, relevant certifications, five years of experience, and two years in a lead role. Excellent verbal and written communication skills are essential.
Job Advertisement Image
XPer2Go Private Limited
The company is posting jobs regularly. Click to view latest jobs!
Latest Jobs
Related Jobs
Team Lead Network/Administrator
Burque
Karachi, Sindh
View/Apply
Software Faculty
Aawaz Institute Of Media & Management Sciences (AIMS)
Karachi, Sindh
View/Apply
Analyst IT Engineer
Afiniti
Karachi, Sindh
View/Apply
General Manager-Technology
Utopia Industries Pvt. Ltd
Karachi, Sindh
View/Apply
Procurement
Sindh Forensic Science Laboratory
Karachi, Sindh
View/Apply
Submit CV
CV (PDF/Word)
Submit
Report this job?
Please make sure you are reporting this job because this is an inappropriate advertisement. We'll review the reported content within 24 hourse and take necessary steps.
Report
- CSS (Central Superior Services)
- Allama Iqbal Open University
- Entry Test Exams
- Board of Intermediate and Secondary Education (BISE)
- Punjab Public Service Comission (PPSC)
Health Education & Medical Training
Knowledge Management
Educational Resources
Primary & Secondary Schooling (K-12)
Distance Learning
Engineering & Technology
educating
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