Key Account Manager

About Accelerec

Accelerec is an AI-powered recruitment and HR platform. It has two main products:

• Accelerec ATS – hiring from requisition to offer, with AI screening and scoring, AI interviews, resume parsing, talent pool and custom pipelines.
• Accelerec HRMS – core HR for employees, including onboarding and offboarding.

Role purpose

The Key Account Manager owns our most important customer accounts. You will keep them happy, grow their use of Accelerec ATS and HRMS, and win new business through upsell, cross-sell and renewals.

Key responsibilities

1. Manage a portfolio of key enterprise and mid-market accounts.
2. Build strong relationships with HR heads, talent acquisition teams, CHROs and C-level decision makers.
3. Understand each customer's hiring and HR needs and map them to Accelerec ATS and HRMS features.
4. Grow account revenue through upsell (more users and modules) and cross-sell (ATS to HRMS, and HRMS to ATS).
5. Own renewals and reduce churn.
6. Run product demos, presentations and business reviews (QBRs) with clients.
7. Prepare proposals, quotes and pricing, and support contract talks.
8. Work with product, implementation and support teams to make sure customers go live on time and get value.
9. Share customer feedback and feature requests with the product team.
10. Keep the CRM up to date with pipeline, forecasts and account plans.
11. Find new leads and referrals inside existing accounts.
12. Represent Accelerec at HR events, webinars and industry meetups.

Requirements

Education

• Bachelor's or master's degree: BBA, MBA, BSc or BE.

Must have

• 3–5 years of experience selling software (B2B SaaS or enterprise software).
• Proven track record of meeting or beating sales targets.
• Experience managing large or key accounts.
• Experience with CRM tools (for example HubSpot, Zoho or Salesforce).

Plus points

• Experience selling ATS (Applicant Tracking System) or HRMS / HCM software.
• Good network with HR leaders and talent acquisition teams.
• Understanding of recruitment, payroll and core HR processes.
• Experience selling AI or automation products.

Skills and competencies

• Strong communication and presentation skills in English.
• Consultative selling and solution selling.
• Negotiation and closing skills.
• Relationship building and customer focus.
• Ability to explain technical products in simple business terms.
• Good planning and time management.
• Self-driven, target-oriented and comfortable working in a fast-growing company.
• Willing to travel to meet clients when needed.