Menu Intern - Operations

About The Role

The Menu Intern supports the team in ensuring that restaurant menus are efficiently engineered, structured, and uploaded across multiple platforms,

including POS (Point of Sale), online ordering systems, and kiosks. This role is responsible for accurately translating assigned menus into functional, organized, and optimized formats within our software systems. In addition to menu configuration, the Menu Intern supports scalable process improvements that help accelerate menu building, improve consistency, and reduce manual input. This includes assisting with assigned testing, documentation,

and workflow improvement tasks related to menu creation and updates.

(This is a paid opportunity).

What will be your responsibilities?

Menu Engineering & Structuring

• Complete assigned menu engineering tasks accurately and within the required timeline.
• Ensure menu categories, items, pricing, modifiers, and options are structured logically and intuitively for ease of use and operational efficiency.
  
  

Menu Uploading & Configuration

• Upload and configure restaurant-provided menus across various platforms, ensuring all elements are accurately displayed, formatted, and functional.
• Maintain consistency across all digital interfaces (POS, web, kiosk, mobile).
  
  

Menu Testing & Quality Assurance

• Test menu configurations across platforms to ensure seamless user experiences.
• Identify and report any issues related to display, pricing, modifiers, or functionality.
  
  

Automation & Process Optimization

• Support the building and refining of automation tools that streamline menu creation and mapping.
• Identify repetitive tasks in the menu-building workflow and share observations that can help reduce manual work.
• Assist with research and testing to help implement AI-driven features that accelerate and standardize menu setup across different restaurant types.
• Support internal pilots to evaluate the effectiveness of new automation workflows and provide insights for improvement.
  
  

Data Management

• Ensure all menu data is accurate, structured, and regularly updated to reflect approved changes (items, prices, availability, etc.).
• Perform regular audits to maintain data integrity across all platforms.
  
  

Documentation & Reporting

• Maintain clear documentation of menu setups, changes, and system configurations.
• Provide reports and updates to the internal team as required
  
  

What are we looking for and what does it require to be the right fit for this role?

An ideal* candidate will have the following soft skills, in order of priority:

• Solid command of formal, conversational and colloquial English;
• Interpersonal skills;
• Emotional intelligence; and
• Knowledge of the restaurant industry.
  
  

(*Please note that we do not expect you to have all these competencies. However, command over the English language and people skills are must-haves)

Why Join AIO?

Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.

We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing, and rewards, to back-of-the-house management like inventory, staff, and financials.

We are laser focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class, up-and-coming Silicon Valley funded startup.