OFFICER INFORMATION TECHNOLOGY KARACHI (CONTRACTUAL POSITION)

The ICAP


Date: 6 hours ago
City: Karachi
Contract type: Contractor
Job Responsibilities

  • Provide day-to-day desktop support across the institute, ensuring the smooth functioning of computer systems, workstations and related IT equipment.
  • Troubleshoot hardware, software, and connectivity issues, ensuring timely resolution to minimize disruptions to daily operations.
  • Install, configure, and maintain desktops, laptops, operating systems, software applications, printers, and other IT equipment as per institutional requirements.
  • Respond to IT-related issues and service requests, provide technical assistance to employees, and maintain proper records to ensure effective support and timely resolution.
  • Assist in setting up workstations for new employees, ensure proper system configuration, and maintain compliance with institutional IT policies, procedures, and security guidelines.

Job Specifications

  • Bachelor’s Degree in IT, Computer Science, or a related field from an HEC-recognized University / Institute.
  • Relevant hands-on experience in desktop support or IT helpdesk operations.
  • Knowledge of Windows operating systems, Microsoft Office, hardware troubleshooting, and basic networking.

Skills Required

Strong problem-solving, communication, and customer service skills.

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