Partnerships Associate

Role Overview

The Partnerships Associate is the execution backbone of the partnerships function across Nysonian's brands, covering both influencer and UGC creators. This is a hands-on, high-volume role focused on keeping the pipeline organized and moving: tracking creator performance, reaching out to and communicating with creators on day-to-day matters, preparing and issuing contracts from approved templates, submitting approved invoices, and chasing and logging deliverables.

The role does not set rates, negotiate terms, or manage anything sensitive within a creator relationship. Cancellations, disputes, negotiation, and any non-routine or difficult conversation are handled by the Head of Partnerships. The Associate works from approved templates, rates, and formats, and keeps communication with creators clear, friendly, and consistent for the routine, ongoing parts of the relationship.

Key Responsibilities

• Creator Performance Tracking
• Track and log performance for both influencer and UGC creators — content delivery, posting timelines, and campaign results.
• Keep the SLA tracking sheet, influencer/creator database, and Monday.com boards current, logging stage changes and status updates as they happen.
• Flag underperforming or at-risk creators to the Head of Partnerships.
• Creator Outreach & Communication
• Research and build lists of influencer and UGC creators aligned with brand positioning.
• Send outreach using approved templates and processes.
• Serve as the regular point of contact for creators on routine matters — scheduling, reminders, product/shipment questions, and follow-ups.
• Escalate anything sensitive (cancellations, disputes, rate pushback, non-standard requests) to the Head of Partnerships rather than responding directly.
• Contract Preparation & Issuance
• Prepare, populate, and send contracts for both influencer and UGC creators using only pre-approved formats, terms, and rates.
• Ensure every contract matches the approved template exactly, with no terms altered.
• Collect and verify creator details required to complete and issue each contract.
• Invoice Processing
• Submit approved invoices for influencer and UGC creators into the invoicing group.
• Ensure each invoice is complete and accurate before submission, and that approval has been granted first.
• Support tracking and documentation of creator payments in coordination with finance.
• Deliverable & Content Tracking
• Log and track creator deliverables and submission timelines, chasing outstanding submissions using approved messaging.
• Route submitted content and revision requests between creators and the creative team.
• Keep deliverable status current across sheets and Monday.com.
• Platform & Cross-Functional Support
• Support day-to-day operation of the Superfiliate platform (outreach, onboarding, whitelisting) within the setup configured by the Head of Partnerships.
• Coordinate with creative, operations, and order management so creators receive correct product shipments and campaign details.
• Provide general administrative and coordination support across the partnerships workflow.
  
  

Scope & Boundaries

Within Scope

• Daily tracking of creator performance, sheets, SLA records, and Monday.com boards
• Prospecting, list-building, and template-based outreach for both influencer and UGC creators
• Routine, ongoing communication with creators (scheduling, reminders, product/shipment questions)
• Contract preparation and issuance (approved formats, terms, and rates only)
• Submitting approved invoices
• Logging and chasing deliverables and submission timelines
  
  

Outside Scope

• Rate-setting or negotiation of any kind
• Setting or approving contract terms or formats
• Cancellations, terminations, or any sensitive/non-standard creator conversation
• Dispute resolution or issue mitigation
• Ownership or configuration of the Superfiliate platform
• Stakeholder management with leadership or external partners
  
  

Skills & Attributes

• Strong attention to detail and accuracy in high-volume tracking, contracts, and invoices
• Clear, friendly written communication for ongoing creator outreach and follow-ups
• Good judgment on when to handle something directly versus when to escalate
• Comfort with repetitive, consistent, same-day record-keeping
• Familiarity with creator marketing, influencer/UGC, or social media ecosystems is a plus
• Experience with Monday.com, Google Sheets, or similar tracking tools is preferred
  
  

Outcome of the Role

Keep the influencer and UGC partnership pipeline well-organized, accurate, and current — clean tracking, timely and friendly creator communication, correctly prepared contracts, and properly processed invoices. Reliable execution at this level removes the day-today operational load from the Head of Partnerships, freeing them to focus on negotiation, strategy, and anything sensitive within a creator relationship.