Product Manager

About the Company

vFairs is an all-in-one event management platform and Gartner Magic Quadrant Leader helping event planners power conferences, trade shows, and corporate events with in-person, hybrid, and virtual solutions. Our platform includes event registration, on-site badge printing, mobile apps, and more, managing the entire event lifecycle from planning through analytics. Rated 4.9/5 for customer support and recognized as a top platform on G2, we're known for robust technology and customer service that goes the extra mile. vFairs has a transparent, fast-paced, and collaborative culture, with geographically distributed teams united by strong processes and the autonomy to drive solutions forward.

Are you someone who sees our products from a unique perspective? Are you a passionate problem solver with a keen eye for user experiences and design? If you answered "yes" to these questions, we have an exciting career opportunity for you!

We are thrilled to announce that we have an open position for a Product Manager within our dynamic Product Team. If you've ever considered making a switch to a role that allows you to shape the future of our products and influence the behaviors of thousands of users, this could be the perfect opportunity for you.

About the Role

As a Product Manager, you will play a pivotal role in driving innovation and excellence in our product offerings.

Responsibilities

• Develop user personas, user stories, interaction flows, and sitemaps/navigations for the product in hand
• Work with designers and engineers to develop a wireframe/prototype that is clear and actionable
• Decide on a set of product features and write specifications/PRDs for a product with great detail to document functional and aesthetic aspects of what needs to be built
• Create wireframes of the intended user experience to guide tech teams to comprehend user experience
• Ability to analyze click flows and generate insights on user behavior patterns from data
• Collaborate closely with developers, designers, and quality assurance on building the “right product” by explaining specifications, guiding user experience, reviewing deliverables, and conveying an exciting vision
• Work closely with Engineering to ensure solutions are ultimately delivered in a timely manner
• Create meaningful experiments to test out hypotheses, execute them, and share findings along with recommended actions
• Supporting Customer Support, Sales Enablement, and Product Marketing in the development of feature descriptions and new release content
• Suggest product enhancements to improve user experience
• Performing validation testing of production releases, bug fixes, and feature requests

Qualifications

• 3 to 5 years of experience in product management is required

Required Skills

• Ability to gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth
• Knowledge of databases and a good understanding of software development
• Comfortable working in a technical environment & can handle technical conversations with software engineers as well as understand the experience from a user's perspective
• Comfort with creating user stories (or applying the JTBD framework) and managing a backlog with tools like Slack, Jira, and Asana
• Knowledge of Agile project management methodologies like SCRUM or Kanban
• PLUS: wireframing and prototyping experience using a mainstream tool like Figma, Sketch, or other equivalents
• Strong problem-solving skills and the ability to empathize with consumers
• Excellent verbal communication skills in English, with an ability to motivate teams and act as a product evangelist
• Skilled at working effectively with cross-functional teams

Preferred Skills

• Preferably a bachelor’s degree in CS or Software Engineering