Project Lead

About Us:

ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.

Role Overview

ACE Money Transfer is seeking an experienced and driven Project Lead to own and manage the end-to-end delivery of high-impact projects within the Project Management Office (PMO). The ideal candidate is a confident decision-maker and communicator who takes full ownership of project outcomes — from initiation and stakeholder alignment through to UAT, closure, and post-project analysis. This role is critical in ensuring projects are delivered on time, within scope, and in full alignment with business priorities in a dynamic, fast-paced environment.

Key Responsibilities

Project Initiation & Charter Documentation

• Lead end-to-end project delivery by owning the full project lifecycle from initiation through closure, ensuring all phases are executed in alignment with business objectives and PMO governance standards
• Define and maintain the Project Charter and supporting rationale documentation, clearly articulating project scope, objectives, justification, and expected outcomes for stakeholder sign-off
• Establish project governance structures at initiation, including roles and responsibilities, escalation paths, and communication protocols
• Conduct project kick-off sessions to align all stakeholders on objectives, timelines, deliverables, and ways of working
  
  

Project Timeline & Delivery Management

• Develop, manage, and continuously update the project timeline, identifying critical path dependencies, milestone targets, and delivery deadlines throughout the project lifecycle
• Monitor progress against the plan on an ongoing basis, proactively identifying slippages and taking corrective action to keep delivery on track
• Manage project scope by assessing and documenting the impact of any change requests on timeline, resources, and business outcomes
• Maintain a live RAID log (Risks, Assumptions, Issues, Dependencies) and drive resolution of blockers with urgency and accountability
  
  

Stakeholder Management & Meetings

• Plan, schedule, and lead all stakeholder meetings including project kick-offs, steering committee sessions, progress reviews, and escalation meetings
• Prepare structured meeting agendas, facilitate productive sessions, and ensure all outcomes, decisions, and actions are accurately documented and distributed
• Serve as the primary point of contact for all project stakeholders, maintaining clear, consistent, and timely communication throughout the project lifecycle
• Build and sustain strong working relationships with business sponsors, technical teams, and cross-functional departments to ensure sustained project alignment
  
  

Requirements Completion & Stakeholder Approvals

• Own the requirements completion process by assessing, tracking, and validating that all project requirements are fully delivered, accepted, and traceable to agreed business outcomes
• Drive stakeholder engagement and formal approvals by coordinating requirement sign-offs, change approvals, and stage-gate decisions with relevant business and technical stakeholders
• Conduct structured requirements review sessions to identify gaps, ambiguities, or scope changes and manage their resolution in a timely manner
• Maintain a Requirements Traceability Matrix (RTM) that is reviewed and updated at each major project milestone
  
  

UAT Coordination & Sign-Off

• Coordinate and oversee the end-to-end UAT (User Acceptance Testing) process, including test planning, environment readiness, stakeholder participation scheduling, and defect management
• Work closely with QA teams and business stakeholders to ensure test cases are aligned with acceptance criteria and business requirements
• Track and manage UAT defects from identification through to resolution, escalating critical issues to the appropriate stakeholders with recommended actions
• Produce formal UAT completion reports and obtain documented sign-off from business stakeholders prior to deployment or go-live
  
  

Monthly Project Reporting

• Produce and distribute comprehensive monthly project status reports covering progress against timeline, milestone achievement, risks, issues, budget status, and upcoming activities
• Ensure reports are tailored to the audience — detailed operational summaries for delivery teams and executive-level summaries for PMO leadership and business sponsors
• Maintain project dashboards and status trackers that provide real-time visibility of project health to all relevant stakeholders
• Uphold PMO governance standards by ensuring all reporting follows standardised templates, protocols, and submission timelines
  
  

Post-Project Analysis & Closure

• Lead the formal project closure process, ensuring all deliverables have been accepted, documentation is complete, and handover to operational teams is confirmed
• Conduct post-project analysis and produce structured closure reports covering delivery performance against baseline, lessons learned, and benefit realisation status
• Facilitate post-project retrospective sessions with key stakeholders and document actionable recommendations for future projects
• Maintain an organised and audit-ready project documentation repository covering the full project lifecycle, accessible to authorised personnel
  
  

Essential

Qualifications & Experience

• Bachelor's or Master's degree in Project Management, Business Administration, IT, Computer Science, or a related field
• 4–7 years of demonstrated experience managing projects end-to-end, including stakeholder management, formal approvals, and documentation
• Solid understanding of project management methodologies including Agile, Waterfall, or hybrid approaches
• Proven experience producing Project Charters, project timelines, UAT documentation, and post-project reports
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and project scheduling tools such as MS Project
• Familiarity with project tracking tools such as Jira or Azure DevOps
• Strong grip on project reporting and executive-level stakeholder communication
  
  

Preferred

• Certification in project management — PMP, Prince2, or CAPM is strongly preferred
• Experience delivering projects within fintech, banking, or financial services environments
• Exposure to cross-functional or multi-workstream projects involving technology and business teams
• Experience managing distributed or offshore delivery teams
  
  

ACE Money Transfer: https://acemoneytransfer.com/company-profile

Powered by JazzHR

xmttcssgU0