Project Manager (Client-Focused)

Haball


Date: 11 hours ago
City: Karachi
Contract type: Full time
Haball is looking for a client-focused Project Manager who can bridge the gap between business needs and technical execution, build strong client relationships, and ensure the smooth, timely, and successful delivery of fintech solutions.
If you excel at managing client expectations, coordinating cross-functional teams, resolving project challenges, and driving projects from initiation to completion, we'd love to hear from you!
Key Responsibilities
  • Serve as the primary point of contact for clients, ensuring clear communication, timely updates, and effective management of expectations.
  • Understand client requirements, translate business needs into actionable project plans, and ensure alignment between clients and internal teams.
  • Manage the end-to-end project lifecycle, ensuring smooth execution, on-time delivery, and adherence to agreed scope and quality standards.
  • Coordinate cross-functional teams, including Development, QA, and Business Analysis (BA), to ensure seamless collaboration and timely completion of deliverables.
  • Facilitate client meetings, project kick-offs, requirement discussions, progress reviews, and status updates.
  • Manage project timelines, milestones, dependencies, risks, and issues, proactively addressing bottlenecks and escalating concerns when necessary.
  • Coordinate with banks, payment gateways, financial institutions, and external partners to ensure successful integrations and implementation.
  • Apply Agile/Scrum methodologies to manage sprints, backlogs, deliverables, and continuous improvement.
  • Maintain project documentation, track progress, and provide transparent reporting to clients and internal stakeholders.
  • Ensure successful project handover, client satisfaction, and alignment between delivered solutions and business objectives.

Requirements
  • 6+ years of Project Management experience in FinTech, Payments, Banking, or Software Development.
  • Proven experience in client-facing project management, stakeholder engagement, and managing client expectations.
  • Demonstrated ability to manage software projects from requirements gathering through implementation and delivery.
  • Experience coordinating cross-functional teams, including Developers, QA Engineers, and Business Analysts.
  • Strong understanding of Agile/Scrum methodologies and software development lifecycles.
  • Familiarity with digital payments, financing solutions, banking integrations, and the fintech ecosystem.
  • Experience working with banks, payment gateways, or financial institutions will be an advantage.
  • Hands-on experience with Jira, Figma, Microsoft Visio, and Microsoft Project.
  • Excellent communication, negotiation, problem-solving, planning, and conflict-resolution skills.
  • Ability to manage multiple projects, competing priorities, and challenging deadlines effectively.
  • PMP, PRINCE2, Scrum Master, or other relevant certifications will be an added advantage.

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