Quality Call Auditor/Quality Assurance
Activekey Solutions
Date: 3 hours ago
City: Lahore
Contract type: Full time
Job Category: Experienced
Job Type: Full Time
We’re Hiring: Quality Assurance Executive | Join Our Growing Team!
Are you detail-oriented, quality-driven, and passionate about delivering excellence? We are looking for a Quality Assurance Executive with experience in Quality Call Auditing within the US Healthcare sector to help maintain the highest service and compliance standards.
Your Role
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Job Type: Full Time
We’re Hiring: Quality Assurance Executive | Join Our Growing Team!
Are you detail-oriented, quality-driven, and passionate about delivering excellence? We are looking for a Quality Assurance Executive with experience in Quality Call Auditing within the US Healthcare sector to help maintain the highest service and compliance standards.
Your Role
- Monitor and audit calls to ensure quality standards are met
- Evaluate communication, accuracy, compliance, and customer handling
- Provide constructive feedback and coaching for performance improvement
- Ensure strict adherence to HIPAA and internal policies
- Prepare QA reports and highlight process improvement opportunities
- Experience as a Quality Call Auditor / QA Executive
- Background in the US Healthcare industry
- Strong knowledge of HIPAA compliance
- Graduate / Master’s degree
- Brilliant communication skills
- Strong analytical mindset with attention to detail
- Monday – Friday
- 11:00 AM – 8:00 PM
- Location: Paragon City, Barki Road, Lahore
Apply for this position
Full Name *
Email *
Phone *
Bio *
Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx
By using this form you agree with the storage and handling of your data by this website. *
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