Relationship Officer, DBC - Balance Builder.MGN Pak - Direct Banking Center - Balance Builder.Retail Banking Group-PAKCOE
Mashreq
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
- To achieve monthly KPIs assigned
- To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
- To ensure that all telesales activities are directed to meeting sales targets.
- To ensure assigned card acquisition monthly targets are achieved
- To ensure that there is no miss selling
- Adherence to discipline and punctuality
- Constant follow up with the customer.
- Attending Daily team huddles & keeps up to team commitments.
- Monitor personal performance and align strategies to improve sales out comes.
- Follow verification policy – adhere to banking policies, procedures and regulatory requirements .
- Updating all the systems as per the call with the customer.
- Achieve given targets on monthly basis.
- Meeting the KPI Targets set in term of card acquisition
- Contact potential and existing customer via phone to introduce and promote banking products.
- Understand the customer needs and recommend suitable banking solutions.
- Cross-sell and upsell products to maximize revenue opportunities.
- Processing of the request or offer given to the customer.
- Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
- Maintaining all records of the approval, requests and reports handled.
- Build and maintain strong relationships with customer.
- Handle customer inquiries and provide detailed information about product services
- Address customer concerns and resolve complaints efficiently .
- Compilation of daily and monthly reports and MIS for the team.
- Has strong Sales and customer focus and ability to think creatively and work under pressure.
- Ensure to meet 100% on control parameters and policy set by the bank audit team.
- To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
- To ensure that all telesales activities are directed to meeting sales targets.
- To ensure assigned card acquisition monthly targets are achieved
- To ensure that there is no miss selling
- Adherence to discipline and punctuality
- Constant follow up with the customer.
- Attending Daily team huddles & keeps up to team commitments.
- Monitor personal performance and align strategies to improve sales out comes.
- Follow verification policy – adhere to banking policies, procedures and regulatory requirements .
- Updating all the systems as per the call with the customer.
- Achieve given targets on monthly basis.
- Meeting the KPI Targets set in term of card acquisition
- Contact potential and existing customer via phone to introduce and promote banking products.
- Understand the customer needs and recommend suitable banking solutions.
- Cross-sell and upsell products to maximize revenue opportunities.
- Processing of the request or offer given to the customer.
- Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
- Maintaining all records of the approval, requests and reports handled.
- Build and maintain strong relationships with customer.
- Handle customer inquiries and provide detailed information about product services
- Address customer concerns and resolve complaints efficiently .
- Compilation of daily and monthly reports and MIS for the team.
- Has strong Sales and customer focus and ability to think creatively and work under pressure.
- Ensure to meet 100% on control parameters and policy set by the bank audit team.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Manager Technology, SRE.MGN Pak - TECH - Digital Squad-Devops.MIT - PAKCOE
Mashreq,
Remote
3 hours ago
Job Purpose(SRE) Observability Engineer is responsible for ensuring the reliability, availability, scalability, and performance of critical systems and applications. Work closely with cross-functional teams to ensure comprehensive digital monitoring and tracing capabilities to gain actionable proactive insights into system performance to detect anomalies & reduce MTTR’s.Key Result Areas• Collaborate with engineering, operations, and other stakeholders to understand enterprise architecture, monitoring...
Import / Export Officer - Female
Hightech Solutions,
Remote
3 hours ago
Role Overview:As an Import/Export Officer, you will be responsible for managing the flow of goods and overseeing the shipping logistics both inbound and outbound. You will work closely with freight forwarders, customs brokers, and government agencies to ensure compliance with all regulations and efficient movement of merchandise.Key Responsibilities:- Coordinate and manage all import/export operations and ensure they follow all relevant...
Manager - Performance & Talent
A. F. Ferguson & Co. (a member firm of the PwC network),
Remote
1 day ago
DescriptionAt A.F.Ferguson & Co, our vision is to be the first choice employer for professional staff. As a trusted business advisor, we work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse...
