Research Specialist

About The Role

Troxis IT Solutions is looking for a Research Specialist to drive research-led growth, strategic planning, technology adoption, and process improvement.

The role is highly research-oriented and technology-driven, requiring the ability to research markets, industries, competitors, projects, business processes, and emerging technologies, and convert findings into practical recommendations, strategies, and execution plans.

Key Responsibilities

• Conduct market, industry, competitor, customer, technology, and business research.
• Research E2E on new projects/initiative, markets, services, and business opportunities, projections and develop actionable recommendations.
• Analyze business processes and ongoing projects to identify gaps, inefficiencies, risks, and improvement opportunities.
• Research relevant industry standards, international best practices, technologies, and solutions to address business challenges.
• Develop research-backed growth, marketing, project, process-improvement, and execution strategies.
• Identify opportunities for AI, automation, digitization, and workflow optimization.
• Research and evaluate AI models, automation platforms, SaaS tools, APIs, integrations, and emerging technologies.
• Use tools such as ChatGPT, Claude, Gemini, Perplexity, and other AI platforms for research, analysis, and productivity.
• Develop effective prompts and AI-assisted research/automation workflows.
• Support ICP, buyer, customer, competitor, pricing, positioning, and GTM research.
• Analyze business and marketing performance and provide actionable recommendations. Support the Marketing & Research Head in developing marketing plans, growth strategies, campaigns, and business recommendations.
• Work cross-functionally with Marketing, Sales, Operations, Product, Engineering, HR, and other teams.
  
  
  

Requirements

• Bachelor's degree in business, Marketing, Management, Economics, IT, Computer Science, Data Analytics, Engineering, or a related field.
• 2–4 years of experience in research, strategy, business analysis, growth, consulting, technology, marketing, or a related field.
• Strong research, analytical, critical-thinking, and problem-solving skills.
• Strong understanding of AI, automation, SaaS, digital platforms, and emerging technologies.
• Hands-on experience with AI models, prompting, and AI-assisted research.
• Ability to research unfamiliar topics independently and convert findings into actionable strategies.
• Strong communication, documentation, and presentation skills.
• Experience in IT Services, SaaS, AI, Soft
  
  
  

How to Apply

If you are a Research Specialist with strong expertise in research, technology, and strategic growth initiatives, we'd love to hear from you.

Please send your updated CV along with reference letters from previous employers to: [email protected]

Email Subject: Research Specialist