Sales Assurance Unit Analyst

Job Summary

Work within unit to support Line Manager in implementation of business strategy, plans, products, performance, and risk-related issues.

Key Responsibilities

• Support Sales Assurance Unit (SAU) Team to meet ultimate Unit goals.
• Keep abreast of developments in Governance and support the line manager accordingly.
• Partnering the business on Sales assurance matters to ensure business growth is balanced with risk management and control.
• Documents scrutiny of Wealth Management (WM) Products as per approved checklist.
• Daily SAU Tracker to be maintained at SAU Analyst Level.
• Respond to frontline staff queries for resolution and processing of WM business
• Coordination with Product team for WM business processing
• Coordination with Financial Market Operations/WM
• Adhoc assignments and activities as defined in SAU DOI
• Ensure regulatory compliance of activities in accordance with Group and Local Regulatory guidelines.
• Ensure Department Operations Instructions (DOI) is adhered.
• Ensure compliance of Group code of conducts including values, behaviours & office decorum.
• Contributing towards achieving no fail results on all audits and reviews undertaken by Group Internal Audit, regulators and external auditors if any.
• Influencing the development of an assurance risk culture which is forward looking, risk based and customer focus
• People and Skills - complete assigned training; ensure completion of mandatory e-Learning and under learning roadmap if any.
• Ensure proper execution of day-to-day presales Scrutiny & Call backs controls, periodic monitoring activities and timely reporting of MISs, exceptions, escalations if any and conducting of Service Calls.
• To be the source of reference within the business unit in facilitating and promoting the understanding of Sales Assurance Unit carrying both Presales document examination and presales client call backs.
• Proactively communicate the assurance related issues to line manager for necessary action.
• An anticipatory approach to risk identification of new issues/gaps in order to improve Control environment within the Sales Assurance Unit.
• Support line manager by performing the additional activities as assigned and inform outcomes within timelines.
• Assesses relevant reports on Internal Ausit, Peer review reports, and make suggestions for improving the risk environment in Sales Assurance Unit.
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.