Sales Coordinator and Executive - TJ / 1867710

Our client Encom EXIM is looking for a Sales Coordinator and Executive in Karachi

The Sales Executive & Coordinator at Encom (Pvt.) Ltd. plays a vital role in supporting the sales team by driving lead generation, managing customer relationships, and coordinating key sales activities. This position blends sales execution with administrative support to facilitate seamless communication between clients and internal departments, ensuring customer satisfaction and contributing directly to business growth. The role demands strong organizational skills, attention to detail, and the ability to handle multiple priorities efficiently. This position requires preparing accurate customer quotations and invoices while following up on orders and inquiries in a timely manner. The successful candidate is energetic, customer-focused, and able to work both independently and collaboratively within a team. With 1–3 years of relevant experience, the role demands proficiency in MS Word and Excel, excellent communication skills, and a good command of the English language to effectively engage with clients and internal stakeholders.

Responsibilities

• Generate quality leads to support the sales pipeline and contribute to revenue growth.
• Manage and maintain strong customer relationships through effective communication and timely follow-ups.
• Coordinate daily sales activities, including tracking orders, quotations, and customer inquiries to ensure smooth operations.
• Prepare accurate and professional customer quotations, invoices, and related sales documentation.
• Handle email correspondence with customers, addressing their questions and concerns promptly and professionally.
• Collaborate closely with internal teams such as marketing, logistics, and finance to resolve issues and facilitate order fulfillment.
• Maintain detailed sales reports and update sales forecasting and pipeline management tools regularly.
• Assist the sales team in meeting targets by providing operational support and resolving administrative challenges.
• Manage multiple tasks efficiently while prioritizing deadlines and maintaining a high level of organization.
• Continuously improve sales support processes and contribute ideas to enhance customer service and operational efficiency.
• Use Customer Relationship Management (CRM) software to document customer interactions and sales progress.
• Stay up-to-date on product knowledge and market trends to provide valuable information to clients and colleagues.