SAP SuccessFactors Technical Lead

At National Foods Limited, we are on a journey of growth and on building our most valuable assets which include our brands, financial strength, global presence, and our unbridled commitment to becoming a truly sustainable and a renowned company in the world.

Job Purpose

To lead the implementation, integration, support and continuous enhancement of SAP SuccessFactors solutions across National Foods Limited, ensuring seamless integration with SAP S/4HANA HCM and other enterprise systems while enabling efficient, secure and data-driven HR operations.

Job Responsibilities

• Lead end-to-end implementation, enhancement, upgrade and support activities for SAP SuccessFactors across the organisation.
• Configure, maintain and optimise SuccessFactors modules including Employee Central, Benefits, Time Management, Payroll, Position Management, Recruiting, Onboarding 2.0, Performance & Goals, Compensation, Succession and Development.
• Design, develop and support integrations between SAP SuccessFactors, SAP S/4HANA HCM, payroll systems and third-party applications using SAP Integration Suite (CPI), APIs and middleware technologies.
• Ensure seamless data flow and system interoperability across HR and enterprise platforms through robust integration architecture.
• Manage role-based permissions (RBP), workflows, business rules, MDF objects and system security to ensure governance, compliance and data confidentiality.
• Provide Level 2 and Level 3 technical support by troubleshooting production issues, performing root cause analysis and implementing sustainable solutions.
• Collaborate with HR, Payroll, IT and business stakeholders to gather requirements, recommend technical solutions and support system enhancements.
• Guide and mentor SAP HCM Functional Consultants on technical architecture, integrations and best practices.
• Develop and maintain reports, dashboards and analytics to support strategic workforce planning and People decision-making.
• Configure and support payroll-related data structures, including wage calculations, benefits, deductions and related HR processes.
• Manage technical time management configurations, including attendance, work schedules, shift patterns and time evaluation processes.
• Support talent management processes by configuring and maintaining recruitment, onboarding, performance, succession and employee development solutions.
• Safeguard employee master data by ensuring data integrity, system security and compliance with organisational policies and best practices.
• Prepare and maintain technical documentation, testing artefacts, system configurations and support procedures to ensure operational continuity.
• Evaluate and implement new SAP SuccessFactors innovations and best practices to drive continuous improvement and user adoption.
  
  

Preferred Qualification, Skills and Experience

• Bachelor's degree in Computer Science, Information Technology, Software Engineering or a related discipline.
• 5–8 years of hands-on SAP SuccessFactors implementation, configuration and application support experience.
• Strong experience with SAP Integration Suite (CPI), APIs and enterprise integration technologies.
• Proven experience integrating SAP SuccessFactors with SAP S/4HANA HCM, payroll systems and third-party applications.
• Must be based in Karachi and available for onsite collaboration.
  
  

Proven Expertise In

• SAP SuccessFactors Implementation & Configuration
• Employee Central, Payroll & Time Management
• Recruiting, Onboarding, Performance & Talent Management
• SAP Integration Suite (CPI) & API Integrations
• SAP S/4HANA HCM Integration
• HR Reporting, Dashboards & Workforce Analytics
• Security, Role-Based Permissions (RBP) & Business Rules
  
  

Technical Competencies

• SAP SuccessFactors Architecture
• SAP Integration Suite (CPI)
• SAP S/4HANA HCM Integration
• Employee Central Payroll & Time Management
• Security & Role-Based Permissions (RBP)
• Reporting, Analytics & Dashboard Development
• Stakeholder Management & Cross-functional Collaboration
• Problem Solving & Root Cause Analysis
• Communication & Leadership
• Change Management & Execution Excellence
• Continuous Improvement & Process Optimisation
  
  

Location

Karachi, Pakistan

Job Responsibilities

• Lead end-to-end implementation, enhancement, upgrade and support activities for SAP SuccessFactors across the organisation.
• Configure, maintain and optimise SuccessFactors modules including Employee Central, Benefits, Time Management, Payroll, Position Management, Recruiting, Onboarding 2.0, Performance & Goals, Compensation, Succession and Development.
• Design, develop and support integrations between SAP SuccessFactors, SAP S/4HANA HCM, payroll systems and third-party applications using SAP Integration Suite (CPI), APIs and middleware technologies.
• Ensure seamless data flow and system interoperability across HR and enterprise platforms through robust integration architecture.
• Manage role-based permissions (RBP), workflows, business rules, MDF objects and system security to ensure governance, compliance and data confidentiality.
• Provide Level 2 and Level 3 technical support by troubleshooting production issues, performing root cause analysis and implementing sustainable solutions.
• Collaborate with HR, Payroll, IT and business stakeholders to gather requirements, recommend technical solutions and support system enhancements.
• Guide and mentor SAP HCM Functional Consultants on technical architecture, integrations and best practices.
• Develop and maintain reports, dashboards and analytics to support strategic workforce planning and People decision-making.
• Configure and support payroll-related data structures, including wage calculations, benefits, deductions and related HR processes.
• Manage technical time management configurations, including attendance, work schedules, shift patterns and time evaluation processes.
• Support talent management processes by configuring and maintaining recruitment, onboarding, performance, succession and employee development solutions.
• Safeguard employee master data by ensuring data integrity, system security and compliance with organisational policies and best practices.
• Prepare and maintain technical documentation, testing artefacts, system configurations and support procedures to ensure operational continuity.
• Evaluate and implement new SAP SuccessFactors innovations and best practices to drive continuous improvement and user adoption.
  
  

Preferred Qualification, Skills and Experience

• Bachelor's degree in Computer Science, Information Technology, Software Engineering or a related discipline.
• 5–8 years of hands-on SAP SuccessFactors implementation, configuration and application support experience.
• Strong experience with SAP Integration Suite (CPI), APIs and enterprise integration technologies.
• Proven experience integrating SAP SuccessFactors with SAP S/4HANA HCM, payroll systems and third-party applications.
• Must be based in Karachi and available for onsite collaboration.
  
  

Proven Expertise In

• SAP SuccessFactors Implementation & Configuration
• Employee Central, Payroll & Time Management
• Recruiting, Onboarding, Performance & Talent Management
• SAP Integration Suite (CPI) & API Integrations
• SAP S/4HANA HCM Integration
• HR Reporting, Dashboards & Workforce Analytics
• Security, Role-Based Permissions (RBP) & Business Rules
  
  

Technical Competencies

• SAP SuccessFactors Architecture
• SAP Integration Suite (CPI)
• SAP S/4HANA HCM Integration
• Employee Central Payroll & Time Management
• Security & Role-Based Permissions (RBP)
• Reporting, Analytics & Dashboard Development
• Stakeholder Management & Cross-functional Collaboration
• Problem Solving & Root Cause Analysis
• Communication & Leadership
• Change Management & Execution Excellence
• Continuous Improvement & Process Optimisation
  
  

Location

Karachi, Pakistan

National Foods Limited provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.