Segment Head - Digital Fraud Risk Management - TJ / 1944448

Our client The Bank of Punjab (BOP) is looking for a Segment Head - Digital Fraud Risk Management in Lahore

The Bank of Punjab is one of the fastest growing banks in Pakistan with its profound existence of over 35+ years. It operates through a network of 900+ online branches and ATMs across the country. The Bank has established a strong foundation while offering premium banking services with a major focus on unsurpassed value-added services for its customers through advanced solutions.

In line with the Bank’s progression strategy, we invite applications from experienced, dedicated, and performance-driven professionals for the following position in our Fraud Risk Management Division (Compliance & Control Group). The following job profile offers an excellent opportunity for candidates desirous of building a long-term career in a dynamic organization:

Location: Lahore

Grade: Band-5 to Band-3

Job Summary / Major Responsibilities

:

• Develop, implement, and periodically review the Bank's Digital Fraud Risk Management Policies and Procedures, ensuring alignment with SBP Regulations, internal policies, and industry best practices.
• Oversee continuous monitoring of digital transactional activities in accordance with defined SOP for timely escalation and mitigation of fraud risks.
• Provide strategic oversight of fraud risk management systems/solutions, including fraud detection rules/scenarios, analytics, monitoring tools, and optimization initiatives to enhance digital fraud risk management effectiveness.
• Monitor emerging fraud trends, threats, and vulnerabilities and present periodic updates on digital fraud risk, fraud losses, and control effectiveness to senior management along with recommendations for risk mitigation and control enhancement.
• Lead digital fraud risk assessments for new and existing products, services, delivery channels, processes/SOPs, and digital initiatives to identify vulnerabilities and ensure implementation of appropriate preventive and detective controls.
• Develop and oversee a management reporting dashboard, ensuring timely, accurate, and actionable reporting to management and relevant governance forums.
• Ensure timely, accurate, and complete submission of regulatory and BAC/BOD reporting pertaining to fraud, forgery, and dacoity in accordance with applicable regulatory requirements and Bank policy.
• Lead customer fraud awareness, education, and digital security initiatives aimed at enhancing customer protection and reducing fraud susceptibility in collaboration with concerned stakeholders.
• Establish and maintain Quality Assurance (QA) frameworks, standards, scorecards, and performance metrics to ensure the effectiveness and consistency of digital fraud monitoring, detection processes, and regulatory reporting.
• Drive continuous improvement by identifying process gaps, control weaknesses, and operational inefficiencies through QA reviews and ensure timely implementation of corrective and preventive actions.
  
  

Eligibility Criteria:

Qualification: Minimum bachelor’s degree from any HEC recognized university or equivalent. International certification in financial crimes compliance & FRM will be preferred.

Experience: Minimum 12 years of banking/non-banking experience in areas of fraud risk management, operational risk, financial crime compliance, internal controls, or related functions with significant leadership exposure.

Age: Up to 55 years as of November 19th, 2026.

Important Note:

• Only shortlisted candidates shall be called for an interview. No TA/DA will be admissible.
• The Bank of Punjab reserves the right to accept or reject any application(s) without assigning any reason(s) thereof.
• The Bank is an equal-opportunity employer. Females, differently-abled persons (DAPs), and transgender individuals are encouraged to apply.
• The above position carries market-based competitive remuneration.
  
  

Individuals fulfilling the above-mentioned criteria are encouraged to apply online through the BOP career portal bop.rozee.pk till November 19th, 2026