Senior NetSuite Functional Analyst

Banyan Canopy Group is the Excellence Centre for Banyan Software, providing world-class operational support to drive the success of enterprise software businesses worldwide. Based in Karachi, Pakistan, Banyan Canopy Group plays a critical role in Banyan Software’s long-term buy-and-hold strategy, delivering exceptional services that enable sustainable growth and operational excellence. At Banyan Canopy Group, we are committed to fostering talent, streamlining operations, and upholding the highest standards of accuracy and integrity.

About Banyan Software

Banyan Software provides a permanent home for successful enterprise software companies, their employees, and their customers. Our mission is to acquire, build, and grow great enterprise software businesses that hold leading positions in niche vertical markets around the world.

Banyan has been recognized as the #1 fastest-growing private software company in the U.S. on the Inc. 5000 and ranked among the top ten fastest-growing companies on the Deloitte Technology Fast 500.

Founded in 2016, Banyan operates with a permanent capital base designed to preserve the legacy of founders. We follow a long-term, buy-and-hold-for-life strategy, focused on growing software companies that serve specialized vertical markets.

As a global organization, flexibility to support teams across multiple time zones is important. This is an in-office role, five days per week, with working hours from 2:00 PM to 10:00 PM PKT to align with global teams.

Job: Senior NetSuite Functional Analyst

Job Profile:

As a Senior NetSuite Functional Analyst, you will lead the analysis, design, and optimization of NetSuite solutions across business functions. You will play a critical role in aligning system capabilities with strategic business objectives while remaining hands-on in configuration, troubleshooting, and system enhancements.

You will collaborate with stakeholders to deliver scalable solutions, support integrations, and mentor junior team members. This role offers exposure to complex ERP environments and cross-functional processes.

In addition, you will contribute to continuous improvement initiatives by adopting modern tools and approaches to enhance efficiency, reporting, and decision-making.

Job Responsibilities:

Requirement Analysis and Documentation:

• Gather and analyze business requirements from stakeholders to identify functional needs.
• Prepare and maintain project documentation, including templates, module mappings, and detailed functional specifications.
• Develop system flow diagrams to clearly illustrate business processes and system interactions.

NetSuite Configuration:

• Configure and customize NetSuite fields, page layouts, record types, reports, and dashboards in alignment with business requirements.
• Manage user roles, security settings, and workflow rules to ensure appropriate access control and system functionality.

Data Management:

• Oversee mass data imports and exports, ensuring accuracy, consistency, and integrity of data.
• Manage data migration activities, including data cleansing, mapping, and validation processes.

User Training and Support:

• Develop comprehensive training materials and deliver training sessions to end-users to promote effective system usage.
• Provide ongoing functional support, promptly identifying and resolving user issues.

System Integration:

• Collaborate with technical teams to facilitate integration between NetSuite and external systems such as CRM platforms, e-commerce solutions, and third-party applications.
• Ensure seamless data flow and alignment of business processes across integrated systems.

Process Improvement:

• Design and implement system enhancements to improve operational efficiency and effectiveness.
• Identify opportunities for automation and optimization within NetSuite processes.

Qualifications for Success:

• Bachelor’s degree in information systems, Business Administration, Accounting, or a related field.
• 4 – 7 years of relevant experience in NetSuite or ERP functional roles.
• Strong hands-on expertise in NetSuite configuration and business processes.
• Extensive experience with reporting, dashboards, and analytics.
• Experience with integrations and cross-system workflows.
• NetSuite certifications such as SuiteFoundation, Administrator, or SuiteAnalytics are preferred.
• Strong analytical skills with high attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and stakeholder management skills.
• Demonstrated experience mentoring junior team members.
• High level of ownership, accountability, and problem-solving ability.

What We Offer:

• Competitive compensation and benefits package.
• Exposure to enterprise-level ERP systems and business processes.
• Opportunity to mentor and lead functional initiatives.
• A collaborative and challenging environment.
• Ongoing learning and development opportunities with leadership growth potential.

Our Commitment to Equal Opportunity:

Banyan Software International (Private) Limited d/b/a Banyan Canopy Group is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to fostering a diverse and inclusive workplace where all employees are treated with respect and fairness.

We thank all applicants for their interest. However, only those selected for an interview will be contacted. All employment decisions are made without regard to race, gender, disability, veteran status, or any other protected characteristic, in accordance with applicable laws.

Beware of Recruitment Scams

We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.

Protect yourself by following these steps:

• Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
• Remember, employers will never request payment or banking information during the hiring process.
• If you receive a suspicious message, do not respond — instead, forward it to [email protected] and/or report it to the platform where you received it.

Your safety and security are important to us. Thank you for staying vigilant.