Senior QA

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

Job Summary

We are seeking an experienced Senior QA with strong expertise in enterprise business applications, particularly Workday and Salesforce. The ideal candidate will lead QA initiatives across HR, Finance, CRM, and enterprise workflow applications, ensuring high-quality releases through effective test planning, automation, integration testing, and stakeholder collaboration.

The candidate should possess strong functional and technical testing experience, leadership skills, and the ability to work in Agile environments supporting enterprise SaaS platforms.

Key Responsibilities

• Manage end-to-end QA activities for enterprise applications including Workday and Salesforce.

• Execute on QA strategy, test plans, and testing standards across projects.

• Coordinate with business analysts, developers, product owners, and stakeholders to validate business requirements.

• Manage functional, regression, integration, system, and UAT testing activities.

• Work with offshore/onshore QA teams and mentor junior testers.

• Validate integrations between Workday, Salesforce, ERP systems, APIs, middleware, and third-party platforms.

• Ensure test coverage for critical business workflows including HR, Finance, Recruiting, Payroll, CRM, and Case Management.

• Develop and maintain automation frameworks where applicable.

• Track defects, risks, and quality metrics using tools like Jira or Azure DevOps.

• Participate in release planning, sprint ceremonies, and production validation activities.

• Ensure compliance with QA governance and enterprise testing standards.

• Support data validation, reporting validation, and audit/compliance testing.

Required Skills

Functional Expertise

• Strong experience testing enterprise business applications.

• Hands-on experience with:

  • Workday (HCM, Payroll, Recruiting, Finance, Integrations)

  • Salesforce (Sales Cloud, Service Cloud, CRM workflows)

• Understanding of HR and CRM business processes.

• Experience with end-to-end business process testing.

Testing Expertise

• Functional Testing

• Integration Testing

• Regression Testing

• UAT Coordination

• API Testing

• Data Validation & Database Testing

• Test Case Design & Defect Management

Automation & Tools

• Experience with automation tools such as:

  • Selenium

  • TestNG/JUnit

  • Cucumber/BDD

  • Postman or Rest Assured

• Experience with:

  • Jira

  • Azure DevOps

  • ALM/TestRail

  • Jenkins/Git

Technical Skills

• Strong SQL knowledge

• Experience validating API integrations

• Understanding of ETL/data flow testing

• Familiarity with middleware platforms such as Snaplogice, Workato, MuleSoft, Boomi, or Informatica is a plus

Leadership Responsibilities

• Lead QA team activities and task allocation for the assigned tracks.

• Conduct test reviews and quality audits.

• Drive defect triage meetings.

• Provide project status reporting and risk assessments.

• Mentor and guide QA engineers.

• Collaborate with cross-functional teams to improve release quality.

Preferred Qualifications

• Experience with Workday integration testing (EIB, Studio, Core Connectors).

• Salesforce certification or Workday certification is a plus.

• Experience in Agile/Scrum delivery models.

• Exposure to cloud platforms and SaaS ecosystems.

• Experience with performance or security testing is an advantage.

Soft Skills

• Excellent communication and stakeholder management skills.

• Strong analytical and problem-solving abilities.

• Leadership and team coordination experience.

• Ability to manage multiple priorities in fast-paced environments.

Education

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.

Nice to Have

• Experience in enterprise digital transformation programs.

• Exposure to integrations, Data testing, Platform testing and Engineering principles.

• Experience managing QA metrics and dashboards.

• Knowledge of CI/CD pipelines and DevOps practices.

Benefits:

• Flexible paid time off, paid holidays, options for working from home, and paid parental leave.

• Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, accident, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth, and more. Your medical benefits extend to your dependents including parents.

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.