ServiceNow Developer (Remote, Anywhere from Pakistan, USD Salary)

HR POD Careers


Date: 6 hours ago
City: Lahore
Contract type: Full time
Remote
Requirements:

  • 4+ years of hands-on experience in ServiceNow development and administration.
  • Strong knowledge of JavaScript (client-side and server-side), Glide APIs, HTML, CSS, and SQL.
  • Proven experience designing and developing Scripted REST APIs within scoped applications.
  • Strong ability to develop, troubleshoot, and maintain ServiceNow scripts across both client-side and server-side components.
  • Hands-on experience with Glide APIs, including GlideRecord, GlideSystem, and GlideAjax.
  • In-depth knowledge of ServiceNow modules, including ITSM, ITOM, CMDB, and related platform capabilities.
  • ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) certifications are highly preferred.
  • Experience working within Agile/Scrum development environments.
  • Excellent communication and stakeholder management skills, with the ability to engage effectively with both technical and non-technical teams.


Responsibilities:

  • Configure, customize, and enhance ServiceNow modules, including ITSM, ITOM, HRSD, and CSM, through UI Policies, Business Rules, Client Scripts, and Script Includes.
  • Design, develop, and implement complex workflows and process automations using Flow Designer and Workflow Editor.
  • Support and optimize ITSM, ITOM, Analytics, CMDB, and Discovery capabilities across the platform.
  • Provide architectural guidance and contribute to the long-term evolution and scalability of the ServiceNow platform.
  • Design, develop, and maintain Scripted REST APIs within scoped applications.
  • Develop, troubleshoot, and maintain ServiceNow scripting solutions using Glide APIs, including GlideRecord, GlideSystem, and GlideAjax.
  • Build and maintain integrations with third-party systems using REST/SOAP APIs, Integration Hub, and JDBC.
  • Design and develop custom Service Portal pages and widgets using HTML, CSS, AngularJS, and Bootstrap.
  • Collaborate with stakeholders and business analysts to gather requirements and translate them into scalable technical solutions.
  • Perform unit testing, support UAT activities, and participate in code reviews to ensure quality, performance, and maintainability.
  • Manage update sets, platform upgrades, and patch deployments while minimizing business disruption.
  • Maintain comprehensive technical documentation, including configurations, process flows, integrations, and operational procedures.

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