Sr. Manager Governance & Conduct Client Experience.CXCG - MBP.Retail Banking Group-MBPKLTD
Mashreq
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
To lead and embed a strong governance and conduct framework across the bank, ensuring the fair treatment of customers, proactive management of conduct risk, and superior digital customer experience informed by actionable insights. In addition to this, a develop and lead a customer experience governance encompassing a range of initiatives, including voice of customer programs and customer insights, to evaluate experiences systematically and identify opportunities for enhancement.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
AR Application Specialist
Contour Software,
Remote
3 days ago
About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+...
Employer Branding & Operations Specialist
Nectar,
Remote
3 days ago
About UsWe're living through a fundamental shift in how people discover, evaluate, and purchase products. The next generation doesn't respond to traditional marketing -- they build relationships with brands through authentic social interactions, seek recommendations from communities they trust, and expect personalized experiences that feel human, not corporate.At Nectar Social, we're building the AI-native social operating system that enables this...
Junior Qualifier - WORK
Taraki,
Remote
6 days ago
Our client WORK is hiring a Junior Qualifier in Rawalpindi.Position: Junior Qualifier (Sales Closer) — Final ExpenseWe're hiring a Junior Qualifier for our Final Expense sales campaign in our BPO.What you'll do:Handle inbound/outbound calls with leads interested in Final Expense insurancePitch the plan, build rapport, and qualify the client's interest and eligibilityClose the pitch and transfer the qualified call to...
