Sr. Project Manager

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

The Senior Project Manager is responsible for leading enterprise-wide programs and multi-project portfolios across the full project lifecycle. This role provides strategic direction, execution governance, and senior-level stakeholder alignment to ensure initiatives are delivered in line with organizational objectives, operational priorities, and customer commitments. The Senior Project Manager operates with a high degree of autonomy, serving as a trusted partner to leadership while driving consistency, discipline, and continuous improvement across delivery teams

What You’ll Do As a Senior Project Manager

Employees employed in the role of Senior Project Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Own and lead large-scale, enterprise programs and portfolios spanning multiple workstreams, teams, and functional areas.
• Define program strategy, delivery approach, success criteria, and governance models aligned to business and customer outcomes.
• Act as a strategic partner to executive and senior stakeholders, providing recommendations, trade-off analysis, and forward-looking insights to support decision-making.
• Provide functional leadership and mentorship to project managers and cross-functional teams; establish delivery standards, best practices, and execution discipline across the PMO.
• Ensure executive-level visibility into program health, risks, dependencies, milestones, and customer impact through concise, insight-driven reporting.
• Proactively identify and manage enterprise risks, cross-functional dependencies, and systemic issues; develop mitigation and contingency strategies to protect delivery outcomes.
• Drive continuous improvement initiatives across service delivery, operations, and project management practices to improve efficiency, quality, and customer experience.
• Partner closely with service delivery, supply chain, TSC, and operational stakeholders to ensure readiness, alignment, and issue resolution across the delivery lifecycle.
• Support complex customer environments by ensuring alignment between contractual commitments, operational execution, and stakeholder expectations.
  
  

Required Qualifications

• 8–10+ years of progressive experience in project and program management within enterprise, services, or multi-customer environments.
• Demonstrated success leading large, complex programs and portfolios with multiple stakeholders and interdependencies.
• Strong leadership and influence skills, with the ability to drive alignment across senior stakeholders and cross-functional teams.
• Deep understanding of service delivery operations, SLA-driven environments, and end-to-end execution models.
• Advanced proficiency with Smartsheet, Excel, PowerPoint, and Dynamics 365 CE (or equivalent enterprise tools).
• Strong analytical and problem-solving capabilities; ability to operate effectively in ambiguous and fast-paced environments.
• PMP, PgMP, ITIL, or equivalent project management certification preferred.
• Bachelor’s degree required; Master’s degree preferred.
  
  

Leadership Expectations

• Acts as a role model for delivery excellence, accountability, and professional conduct within the PMO and broader organization.
• Demonstrates sound judgment, ownership, and accountability in high-impact, high-visibility initiatives
• Builds trust and credibility with internal teams, customers, and leadership through transparency, consistency, and results.
• Continuously seeks opportunities to elevate delivery maturity, standardization, and execution quality across the organization
  
  

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Shift Timings: 8:00 PM to 5:00 AM (Pakistan Time)