Team Leader

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Team Leader – HHH | Islamabad Store | Pakistan

Role Purpose

The Team Leader is responsible for implementing quality, range and freshness standards of offered goods to attract customers in order to achieve the set sales targets. The role holder is also responsible for exceptional customer service is delivered within the section.

Role Details – Key Responsibilities And Accountabilities

• Monitor competitor activities, including pricing, product range, and promotions, and implement strategies to maintain a competitive advantage within the store’s catchment area.
• Ensure compliance with commercial pricing policies, optimize departmental profitability, and maximize the effective utilization of assets and resources.
• Oversee product assortment, negotiate supplier promotions, and ensure a competitive product offering aligned with customer expectations and commercial objectives.
• Ensure effective stock control, monitor stock value and availability, prevent out-of-stock situations, and coordinate orders and merchandise deliveries.
• Implement initiatives to minimize waste and stock shrinkage while maintaining appropriate stock levels and operational efficiency.
• Ensure proper product displays, implementation of planograms, visibility of new products, and accurate pricing across the department.
• Monitor merchandisers’ attendance and performance, ensure adherence to operational standards, and support the team in delivering excellent customer service.
• Ensure compliance with health, safety, security, and hygiene standards, protect company know-how, and address customer queries and concerns effectively.
  
  

Minimum Qualifications/Education

Qualification, Experience & Skills:

• 5+ years of relevant experience, preferably in retail
• Operations supervisory role
• Strong organizational and coordination skills.
• High attention to detail and accuracy.
• Strong analytical and problem-solving skills
  
  

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.