Team Leader – Customer Services (Domestic)

Sybrid Careers


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Job Requirements

  • Must possess excellent written and verbal communication skills
  • Having good technical skills and being able to resolve complex issues
  • Handle escalated calls and resolve customer problems
  • Must lead and motivate the team to optimum performance levels to achieve agreed targets
  • Deliver all departmental, self, and team KPIs, achieving set targets and objectives
  • Manage team KPIs and ensure that each member of the team provides an optimum level of customer service to the customer

Eligibility Criteria:

  • Fresh graduates/Final-Year Student or Intermediate
  • Strong communication and interpersonal skills
  • Eager to learn and work in a professional environment

Location: Karachi

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