Territory Manager Food Services - Karachi

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What Truly Sets Us Apart Is How We Work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title: Territory Manager Food Services - Karachi

Grade: WL1

Location: Karachi

The role

Our Territory Manager is our front-line leader who manages the distributors and trade for the designated territory to ensure effective and efficient distribution operations and deliver sales, Key Performance Indicators / targets. If you want to develop an in-depth understanding of the world of sales and help drive meaningful change through TMICC's growth agenda, then this role would interest you.

What You'll Be Responsible For

• Drive Underlying Volume/Sales Growth across the Food Services channel within the assigned territory.
• Execute customer growth plans for key Food Services customers including hotels, restaurants, cafés, ice cream parlours, caterers, and institutional accounts.
• Identify, acquire, and onboard new Food Services customers to expand TMICC’s footprint and market penetration.
• Build strong relationships with key decision-makers and negotiate commercial agreements, annual contracts, and Joint Business Plans with strategic customers.
• Ensure superior product availability, menu visibility, freezer placement, and brand presence across Food Services outlets.
• Partner with distributors to deliver sales targets, optimize route-to-market execution, and improve service levels for Food Services customers.
• Lead the execution of channel-specific promotional activities, menu integrations, seasonal activations, and customer engagement initiatives.
• Monitor competitor activity, pricing, assortment, and channel trends to identify growth opportunities and strengthen competitive advantage.
• Analyze sales performance, customer profitability, and outlet productivity to drive sustainable business growth and gross margin improvement.
• Lead and develop distributor sales teams, ensuring capability building, performance management, and achievement of key business KPIs.
• Maintain high standards of freezer asset management, cold chain compliance, and product quality across all Food Services customers.
• Continuously evaluate business performance and implement corrective actions through post-execution reviews and data-driven insights.
  
  

We’re Looking For Someone Who

• Demonstrates strong commercial, financial, and negotiation acumen.
• Preferably has experience managing Food Services, HORECA, B2B, or Key Account customers
• Has the ability to build strategic partnerships with customers and distributors.
• Is comfortable analyzing sales data and customer profitability to identify growth opportunities.
• Is proficient in Microsoft Office, Power BI, and digital sales tools.
• Enjoys spending significant time in the market building customer relationships.
• Stays up to date with Food Services trends, consumer insights, and competitive activity.
• Displays ownership, accountability, and a strong bias for action.
• Has strong stakeholder management and cross-functional collaboration skills.
  
  

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.
  
  

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional Information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.