Trainer

Amigos BPO


Date: 3 weeks ago
City: Rawalpindi
Contract type: Full time
Requirements

  • Proactive and experienced BPO Trainer with 2+ years of training experience in leading US voice campaigns within Rawalpindi/Islamabad call centers
  • Proven track record of improving agent performance, CSAT scores, and onboarding efficiency through effective training modules
  • Expertise in Sales, Medicare, ACA, Final Expense, DME, and QA training
  • Passion for developing raw talent into top-performing agents

Qualifications

  • Minimum 2 years experience as a Trainer OR 3+ years as a top-performing agent looking to transition into a training role
  • Strong knowledge of:
    • Medicare
    • Final Expense
    • ACA
    • DME
    • Other US-based voice campaigns
  • Excellent English communication, presentation, and interpersonal skills
  • Strong leadership and motivational abilities
  • Ability to conduct:
    • Product training
    • Sales training
    • Compliance sessions
    • Mock calls & performance coaching
Shift Timing

Night Shift

06:00 PM PST – 03:00 AM PST

What We Offer

  • Attractive Salary Package
  • Quarterly Performance Bonuses
  • In-house Meals
  • Health Insurance (Self & Spouse)
  • Professional Growth Opportunities
  • Dynamic & Growth-Focused Environment

Apply Now

Email: [email protected]

WhatsApp: 0316-0501261

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