ACA / Medicare Verification Officer

Job Details

Category: Health Care Provider Career Level: Entry Level Experience: Student Required Qualification: Bachelor's Requires Traveling: No Salary: 35000 - 50000 PKR Salary Type: Per Month Total Vacancies: 20 Skills dynamicenvironmentcommunication skillsverifiercall centervoicelineprovidingcustomer servicehandlingoutboundcallsprofessionalindustrycustomersalesbuildfoundationschooldiplomaverbalwritten communicationcomputer skillsbasicdata entrysoftwaresearchingpeoplevolumesystemupselltrustbuildingcustomer satisfactionfieldbenefitstrainingprogramdevelopment

Description

Are you looking to launch your career in a dynamic and fast-paced environment? Do you have excellent communication skills and a desire to help others? If so, the Verifier role might be your perfect first step!

About The Role

As a Call Center Verifier, you'll be the friendly voice on the other end of the line, providing exceptional customer service experience to our valued clients. You'll be responsible for handling a variety of Outbound calls, addressing inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity for freshers to gain valuable experience in the customer service industry/customer sales industry and build a strong foundation for their careers.

Qualifications

• High school diploma or equivalent
• Minimum years old
• Excellent verbal and written communication skills, with the ability to clearly explain information and build rapport with customers.
• Active listening skills to effectively understand customer inquiries and concerns.
• A positive and enthusiastic attitude with a genuine desire to help others.
• Ability to learn quickly and adapt to new information.
• Proficiency in computer skills, including basic data entry, and a willingness to learn new software.
  
  

We are searching for enthusiastic and motivated freshers who are eager to learn and build a successful career in customer service. If you have a passion for helping people and a willingness to learn, we encourage you to apply!

Responsibilities

• Respond to a high volume of outbound customer calls regarding our products or services.
• Actively listen to customer concerns, identify their needs, and provide accurate and helpful information.
• Document all customer interactions clearly and concisely within the CRM system.
• Upsell or recommend additional products or services when appropriate (depending on the company)
• Maintain a positive and professional demeanor throughout all interactions, fostering trust and building customer satisfaction.
  
  

Requirements

At least year of experience in relevant field

Good communication Skills

English Proficiency

Ability's of work

Benefits

• Competitive salary and benefits package.
• Comprehensive training program to equip you with the necessary skills to succeed.
• Opportunity for professional development and growth within the company.
• A fast-paced and dynamic work environment where you can learn and grow your career.
  
  

Job Specification

The 1 Solutions is in search of talented and motivated individuals for the post of ACA / Medicare Verification Officer in the field of Health Care Provider in one of their office located in Lahore - Pakistan. The ideal candidate should have bachelor's qualification and atleast student of experience. The position require dynamic, environment, communication skills, verifier, call center, voice, line, providing, customer service, handling, outbound, calls, professional, industry, customer, sales, build, foundation, school, diploma, verbal, written communication, computer skills, basic, data entry, software, searching, people, volume, system, upsell, trust, building, customer satisfaction, field, benefits, training, program, development mandatory skills. This is a Full-Time night shift job.Salary vary between 35k to 50k (PKR) per month depending upon skills and years of experience candidate got.

About The 1 Solutions

The One Solution is a leading provider of truck dispatch services.