Accounts Receivable / Billing Specialist

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

Linxio, part of the Banyan portfolio, is a leading SaaS company based in Sydney, Australia founded in 2013. The software is a world-class GPS Fleet Management & team productivity software that helps businesses improve customer service, increase productivity, reduce costs and get maximum performance from their fleet, assets and team.

Job Profile

The Accounts Receivable and Billing Specialist based in Karachi supporting Linxio in Australian Standard Time zone (AEDT) this role will need to commence at 5:00 am Pakistan Standard time, for a standard 8 hour work day to interact with stakeholders in Australia. The role can be remotely based, or the candidate may come into the office at their discretion.. This role will primarily focus on managing accounts receivable processes, including billing, collections, and customer payments, with a smaller portion of time dedicated to accounts payable and bank reconciliations.

Responsibilities

• Manage the billing process, including the generation and distribution of accurate and timely invoices to customers.
• Respond to customer inquiries and resolve issues related to billing, payments, statements, and credit notes via email and phone calls.
• Conduct regular follow-ups with customers to ensure timely payment of outstanding balances and resolve any billing discrepancies or disputes.
• Perform daily debt collection activities, including contacting customers with overdue payments and maintaining records of collection efforts.
• Monitor and maintain customer payment accounts, including updating payment methods, following up on failed or expired payments, and processing payment rejections.
• Prepare and distribute monthly statements to customers, reconciling accounts and identifying any discrepancies.
• Assist with accounts payable tasks, including processing vendor invoices and issuing payments as needed.
• Conduct monthly bank reconciliations to ensure accuracy and completeness of financial transactions.
  
  

Qualifications For Success

The ideal candidate for the role will possess the following characteristics:

• Bachelor's degree in accounting, finance, or related field preferred.
• Proven experience in accounts receivable, billing, or related financial roles.
• Strong understanding of billing processes, collections, and accounts receivable principles.
• Excellent communication skills, with the ability to effectively interact with customers and internal stakeholders.
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently and prioritize tasks to meet deadlines in a fast-paced environment.
• Proficiency in accounting software and Microsoft Excel.
• Experience with debt collection practices and customer payment maintenance is preferred.
  
  

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.