Accounts Receivable Lead

Job Summary:

Octopus Digital is a leading organization in critical infrastructure & industrial automation. We are seeking an experienced resource for accounts receivables role and receivables includes responsibilities for generating and sending invoices, managing customer accounts for payment, processing payments, resolving billing issues, following up on overdue accounts, and preparing financial reports to ensure timely cash inflow and accurate financial records.

Key Responsibilities:

• Customer Account Management: Maintain accurate customer records, manage customer credit, and handle new customer setup.
• Invoicing & Billing: Generate and send invoices to customers and ensure accuracy of billing details & its processing at customer end.
• Collections & Follow-Up: Monitor accounts for overdue payments and actively follow up with customers via phone or email.
• Query Resolution: Resolve customer inquiries and disputes regarding billing and payments in a professional manner.
• Financial Reporting: Prepare and review aging reports, accounts receivable summaries, and provide financial information to management.
• Credit Management: Support credit policies, perform credit risk assessments, and manage accounts on hold.
• Liaison: Coordinate with customer & other departments to resolve billing & collection issues for timely recovery of funds.

Key Skills & Qualifications

• Minimum 03-04 years of relevant experience in the domain
• Proficiency in accounting software and finance SOPs (e.g., ERP systems).
• Strong understanding of accounting principles and credit policies.
• Excellent communication and interpersonal skills to interact with customers and colleagues.
• Attention to detail and accuracy in financial data entry and record-keeping.
• Ability to work independently and as part of a team.
• Problem-solving skills to address discrepancies and disputes.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative work environment.