A/R Lead

The Accounts Receivable Senior Lead will support the Finance and A/R department by:

• Overseeing and mentoring a team of A/R Specialists;
• Performing all accounts receivable related duties, including the posting of payment transactions, financial analysis, collections of past due amounts, and resolving discrepancies, as required, to meet departmental/management expectations
• Other responsibilities as required by Management, from time-to-time

DUTIES & RESPONSIBILITIES

Team Management

• Oversee daily cash application and ensure posting of all receipts
• Collaborate with the AR Specialist team to ensure accurate invoice submissions, improve collections cycle, and conduct client follow up requests.
• Proactively manage collection issues and progress of resolutions to meet targets
• Monitoring aging reports to ensure collections efforts are sufficient. Ensure reduction of aging greater than 60 days.
• Supports specialists with daily issues related to billing, payments and collection
• Review contracts and amendments to ensure invoices are created accurately; work with Contracts to ensure contractual understanding
• Assisting with invoice and collection related audits.
• Investigating queries and resolving payment discrepancies with sponsor contacts.
• Communicate effectively with clients to resolve billing discrepancies and address any concerns

Reporting and Analysis

• Elaborate monthly A/R reports, data and trends on a regular basis with the team.
• Reports performance results to AR management.
• Assist the AR Managers on daily business needs, special projects (as assigned), and at-need administration tasks.
• Lead and mentor AR Specialists, providing guidance, training, and development opportunities.

Process Improvement

• Review current processes and workflows and make recommendations as needed to ensure more efficient and productive results
• Aligning with internal teams and external sponsors to improve processes.

Team Development

• Training and assisting with new team onboarding.
• Delegate tasks to staff to ensure department goals are met
• Set goals for employee performance.

KNOWLEDGE & EXPERIENCE

• Education:
• Bachelors degree in accounting or related field preferred

Experience:

• 2+ years of finance or account receivable experience
• Experience as an Accounts Receivable Specialist with DM Clinical Research, required

Knowledge and Skills:

• Proficiency in Microsoft Office and/or Google Suites, intermediate in Excel/Google Sheets (Formulas, Pivot Tables, VLOOKUPS, etc.)
• Proficiency with all DM software.
• Strong analytical and problem-solving skills.
• Time management and organizational skills.
• Excellent attention to detail
• Ability to mentor and guide others
• Ability to collaborate on management projects.
• Experience handling multiple job duties with minimal supervision.
• Willingness to learn and adapt to new tasks and responsibilities
• Ability to communicate effectively with customers and colleagues.