Assistant Manager- IT

Software Finder is seeking a proactive and technically skilled Assistant Manager – IT to support the management of the company’s IT infrastructure, systems, and support operations. The ideal candidate will be a hands-on professional with a strong technical foundation, capable of working independently while also supporting the broader IT strategy led by the IT Manager.

Key Responsibilities

IT Infrastructure & Systems Support:

• Assist in maintaining, upgrading, and monitoring IT systems including hardware, networks, servers, and software.
• Support optimization of cloud-based services and local network environments.
• Help ensure data integrity, backup, and disaster recovery processes are in place and effective.
  
  

User Support & Issue Resolution

• Act as a key point of contact for daily IT support needs.
• Troubleshoot hardware, software, and network issues for both on-site and remote employees.
• Support training of staff on IT tools, systems, and best practices.
  
  

Security & Compliance

• Help implement and enforce IT security policies and procedures.
• Assist with compliance efforts related to internal policies and industry standards.
• Support risk assessment and mitigation planning.
  
  

Technology Initiatives & Projects

• Contribute to the evaluation and rollout of new tools and technologies.
• Assist in IT-related improvements and automation initiatives.
• Coordinate with vendors and service providers under the supervision of the IT Manager.
  
  

Asset Management & Procurement

• Help maintain accurate records of IT hardware and software assets.
• Assist in the procurement process for IT equipment and software.
• Track software licenses, subscriptions, and renewals.
  
  

Required Qualifications & Skills

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 3–4 years of experience in IT support, systems administration, or a similar role.
• Solid troubleshooting skills across hardware, software, and network environments.
• Exposure to managing or supporting small-to-medium scale IT projects.
• Hands-on experience with cloud systems (e.g., Google Workspace, AWS), firewalls, VPNs, and enterprise tools.
• Good organizational and communication skills.
• Proactive attitude and ability to work independently under guidance.
  
  

Software Finder is a leading B2B SaaS marketplace that helps businesses discover, compare, and select the right software solutions. Our platform connects companies with tailored software options based on their unique needs, supported by verified reviews and expert insights.

With a growing portfolio of software categories and a global user base, Software Finder is committed to simplifying the software selection process and empowering businesses to make informed decisions.

Our team is driven by a shared mission to innovate, collaborate, and deliver value to our users. As we continue to grow, we are always looking for talented individuals who are passionate about technology, customer success, and making an impact.