Business Unit Head (Finance)

Job Description:

We are seeking a highly experienced and strategic Business Unit Head to lead our managed staff augmentation company, focusing on the Finance pillar. You will work closely with heads of departments and the CEO to develop strategies that will optimize operating capabilities and maximize customer satisfaction. The ideal candidate will have a strong background in finance, client management, resource optimization, and talent management, ensuring our teams are aligned with our clients' needs for high-quality and timely execution.

Key Responsibilities:

• Oversee daily operations across the Finance divisions, ensuring alignment with customer requirements and maintaining high standards of quality and efficiency.
• Manage talent selection processes, ensuring the onboarding of skilled personnel who meet project demands.
• Coordinate hiring, development, and termination processes, maintaining an adequately staffed and competent workforce to fulfill project requirements.
• Optimize resource allocation and scheduling to efficiently meet project demands, ensuring effective utilization of talent while maintaining high customer satisfaction.
• Establish and monitor key performance indicators (KPIs) to ensure SLA compliance in line with customer expectations; implement strategies to enhance process efficiency and automation.
• Drive initiatives to maximize profitability, reduce attrition rates, and foster a culture of continuous improvement within the organization.
• Act as a key point of contact for clients, ensuring their needs are met, and fostering strong relationships for future growth opportunities.
• Collaborate with the executive team to formulate and implement operational strategies that align with the company's growth objectives and market demands.
• Develop and manage operational budgets, ensuring cost-effective operations while meeting company goals and benchmarks.
• Identify potential operational risks and implement mitigation strategies to protect the organizations interests.
• Ensure all operations are compliant with relevant laws, regulations, and industry standards, maintaining the integrity and reputation of the company.
• Assess and implement technology solutions that enhance operational efficiency and improve service delivery.
• Utilize data analysis to inform decision-making processes, optimize operations, and enhance overall performance.
• Foster a positive and empowering work environment to mentor and develop department heads and team members, promoting a culture of accountability and excellence.
  
  
  

Qualifications:

• CA / ACCA / CMA or a Bachelor's / Master's degree in Business Administration, Management, or a related field.
• Proven experience as senior managerial role in managed services, IT or staffing environments.
• Team Management and client management experience.
• Strong understanding of talent management, resource optimization, risk management, and operational efficiency.
• Excellent leadership, communication, and interpersonal skills with the ability to inspire and motivate teams.
• Proficient in data analysis and performance metrics to drive decision-making.
• Strong problem-solving skills and ability to adapt to a fast-paced and evolving business landscape.
• Familiarity with technology trends and solutions relevant to operational efficiency and staffing.