Call Center Specialist
The Web Concept
Date: 4 weeks ago
City: Faisalabad
Contract type: Full time
We are seeking a highly motivated and customer-oriented Call Center Specialist to join our team. The ideal candidate will have excellent communication skills in English and a passion for providing exceptional customer service.
Responsibilities:
- Handle inbound and outbound calls from customers
- Provide product and service information to customers
- Resolve customer inquiries and complaints in a timely and efficient manner
- Maintain accurate records of customer interactions
- Meet or exceed performance metrics
Qualifications:
- Excellent communication skills in English
- Previous call center experience preferred
- Ability to work in a fast-paced environment
- Strong problem-solving and decision-making skills
- Positive and outgoing personality
If you are a highly motivated individual with a passion for customer service, we encourage you to apply.
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