Client Success Executive – English Speaking

CommerceKind


Date: 2 weeks ago
City: Lahore
Contract type: Full time

Join COMMERCEKIND as Client Success Executive


Location: Paragon City, Lahore

Timings: 5 PM – 2 AM (Mon–Fri)

Employment Type: Full-Time

Salary Package: Up to 80,000/month


About Us:

At CommerceKind, we help brands scale on Amazon through expert strategies in PPC, product launches, private label growth, and supply chain optimization. With over $750M in sales and $35M+ in ad spend managed, we deliver performance-driven, end-to-end Amazon support.


Job Summary:

We are looking for a confident and customer-focused Client Success Executive to join our team. The ideal candidate should have 1–2 years of experience in a CSR role, excellent communication skills, and fluency in English. This role involves handling customer queries, assisting with sales, and ensuring a smooth customer experience across platforms.


Key Responsibilities:

  • Respond to customer inquiries via chat, email, and phone
  • Provide accurate product information and resolve concerns professionally
  • Assist in closing sales and upselling when appropriate
  • Maintain records of customer interactions and feedback
  • Coordinate with internal teams for timely issue resolution
  • Ensure high levels of customer satisfaction and service quality


Requirements:

  • 1–2 years of experience in customer service or sales
  • Fluent in English with strong verbal and written communication skills
  • Good problem-solving and interpersonal skills
  • Ability to work in a fast-paced, target-driven environment


Apply Now: https://hrm.commercekind.com/job-apply/customer-support-representative-associate-level/1/516dd9312e3d4b15266cb6cf4ecf1661

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