Client Support Setup Specialist
Wear The Shield
Date: 1 day ago
City: Lahore
Contract type: Full time
Remote
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Join Our Rapidly Growing Team as a Client Support Setup Specialist (Implementation Specialist)!
Are you ready to be part of a high-energy team and one of the fastest-growing companies in the Ecommerce and Customer Experience Ecosystem? After experiencing a phenomenal 600% growth last year, we’re on the lookout for a top-notch Implementation Specialist to join our dynamic team of Agents.
Why You'll Love Working With Us:
As our Client Support Setup Specialist, you’ll be instrumental in:
Personal PC or laptop with at least 15 Mbps for upload & download speed.
Perks & Benefits:
Ready to make an impact? Apply now by pasting this link into your browser: forms.gle/Fg3vUUj7V5G8Rsiw5
Application Code: JAZZHR
Note: Only applications submitted through the provided link will be considered.
Powered by JazzHR
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Are you ready to be part of a high-energy team and one of the fastest-growing companies in the Ecommerce and Customer Experience Ecosystem? After experiencing a phenomenal 600% growth last year, we’re on the lookout for a top-notch Implementation Specialist to join our dynamic team of Agents.
Why You'll Love Working With Us:
- Take charge of setting up and implementing cutting-edge Customer Service Platforms for our clients
- Enjoy clear progression plans and career advancement opportunities with one of the fastest-growing startups in eCommerce
- Work alongside a team of passionate professionals who will inspire and support you
As our Client Support Setup Specialist, you’ll be instrumental in:
- Configuring and optimizing customer service platforms to meet client needs
- Enhancing implementation processes to deliver exceptional client service
- Creating and maintaining detailed setup tutorials and SOPs
- Auditing and optimizing platforms for peak performance
- Providing support to Onboarding Specialists with platform-related queries
- Reporting on progress and analytics to keep the team informed
- Experience: 3+ years in Customer Service, with an IT or Computer Science background preferred
- Skills: Proficient in Excel or Google Sheets, strong research and analytical skills, and excellent communication
- Knowledge: Familiarity with eCommerce tools like Gorgias, Shopify, Zendesk, etc. is a plus
- Attributes: Detail-oriented, self-starter with high energy and motivational skills
Personal PC or laptop with at least 15 Mbps for upload & download speed.
Perks & Benefits:
- $5 USD/hour
- Relax and recharge with paid time off
- Comprehensive health insurance and dental benefits
- Recognition and rewards for your hard work
- Enjoy the flexibility of a permanent full-time remote setup
Ready to make an impact? Apply now by pasting this link into your browser: forms.gle/Fg3vUUj7V5G8Rsiw5
Application Code: JAZZHR
Note: Only applications submitted through the provided link will be considered.
Powered by JazzHR
Vo8y3mSMz8
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