Counter Sales Representative

Right Track Corporate Services

Date: 4 weeks ago

City: Hyderabad

Contract type: Full time

Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
Handling incoming queries and building good client relationships.
Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
Handing over qualified leads to the sales teams with the objective of closing the sale.
Maintaining and updating the lead generation database.
Achieving weekly/monthly targets as set out by the business.

Ideal Profile

You have at least 1 year experience within a Customer Service or Retail Sales role, ideally within the Consumer Durables industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are service-oriented with excellent interpersonal skills.
You have working knowledge of sales, inbound voice process, counter sales representative, voice process, consumer durables and BPO voice
You pay strong attention to detail and deliver work that is of a high standard
You are a strong networker & relationship builder
You are adaptable and thrive in changing environments

What's on Offer?

Join a market leader within Consumer Durables
Attractive Salary & Benefits
Leadership Role

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