CRM Coordinator
Limton Innovative Systems
Date: 10 hours ago
City: Karachi
Contract type: Full time
Job description:
Limton Group of companies is currently hiring for CRM Coordinator (Female), responsible for all the tasks related to complaint management, repair and inhouse companion products sales in CSD. Required to coordinate with the customers, note their issues and coordinate with field engineers or inhouse engineers for resolution of complaint or repair as case maybe. Also required to deal with walk-in clients who come to purchase or collect companion products and/or repaired machines. Ensuring quality checks and timelines check on engineers is important.
Skills Requirement:
Excellent verbal and written communication skills (in English); able to coordinate with variety of internal & external customers; organizational and planning skills, handle multiple tasks simultaneously, set goals and meet deadlines, ability to take initiative; analytical, reasoning and problem-solving skills; ability to maintain accurate and detailed records; computer literacy.
Job Responsibilities:
Receive and log client complaints, assign to engineers for timely resolution.
Follow up on visits, collect client feedback on engineer performance.
Achieve sales targets for Companion Products.
Assist clients, generate IRFs, coordinate invoicing, and ensure prompt delivery.
Efficiently handle credit sales and follow up on payment.
Meet monetary targets for Repairs.
Receive and log repair requests, coordinate estimates, and ensure timely completion.
Generate IRFs, coordinate invoicing, and collect payments promptly.
Monitor repaired machines, inform clients, and manage outstanding payments.
Verify daily reports of engineers and technicians.
Submit daily activity reports to ACSM.
Maintain reports for all operations and conduct customer satisfaction surveys.
Forward cases to Marketing Department.
Check and counter-sign contract and warranty cards.
Kindly apply those candidates who have technical relevant Experience.
Features
Qualification BE (Electronics), DAE (Electronics) with some business background
Experience At least one year working experience in similar capacity or in technical coordination
Salary Up to 40k
Limton Group of companies is currently hiring for CRM Coordinator (Female), responsible for all the tasks related to complaint management, repair and inhouse companion products sales in CSD. Required to coordinate with the customers, note their issues and coordinate with field engineers or inhouse engineers for resolution of complaint or repair as case maybe. Also required to deal with walk-in clients who come to purchase or collect companion products and/or repaired machines. Ensuring quality checks and timelines check on engineers is important.
Skills Requirement:
Excellent verbal and written communication skills (in English); able to coordinate with variety of internal & external customers; organizational and planning skills, handle multiple tasks simultaneously, set goals and meet deadlines, ability to take initiative; analytical, reasoning and problem-solving skills; ability to maintain accurate and detailed records; computer literacy.
Job Responsibilities:
Receive and log client complaints, assign to engineers for timely resolution.
Follow up on visits, collect client feedback on engineer performance.
Achieve sales targets for Companion Products.
Assist clients, generate IRFs, coordinate invoicing, and ensure prompt delivery.
Efficiently handle credit sales and follow up on payment.
Meet monetary targets for Repairs.
Receive and log repair requests, coordinate estimates, and ensure timely completion.
Generate IRFs, coordinate invoicing, and collect payments promptly.
Monitor repaired machines, inform clients, and manage outstanding payments.
Verify daily reports of engineers and technicians.
Submit daily activity reports to ACSM.
Maintain reports for all operations and conduct customer satisfaction surveys.
Forward cases to Marketing Department.
Check and counter-sign contract and warranty cards.
Kindly apply those candidates who have technical relevant Experience.
Features
Qualification BE (Electronics), DAE (Electronics) with some business background
Experience At least one year working experience in similar capacity or in technical coordination
Salary Up to 40k
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Principal Software Engineer - Backend
dubizzle,
Karachi
12 hours ago
At Dubizzle Labs, we are looking to further expand our Pakistan office of already 400+. We are most interested in bringing on board colleagues who love to learn, perform, and teach. We are building a high-quality engineering environment with a super focus on delivering value to customers. Your primary responsibility would be to build world-class suite products to support the...
Sr. Assistant Engineer - Mechanical
K-Electric,
Karachi
2 days ago
Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.Broad Responsibilities Conduct routine maintenance activities on mechanical systems at the combined...
Sales Executive-Male
Experts Communication,
Karachi
PKR 30,000
-
PKR 50,000
per month
4 days ago
Experts Communication is looking for an experienced, fluent, and International Sales Executive (Male) on the night shift.
Note: Candidate must be fluent in English and nearby candidates are encouraged to apply.
Location: North Nazimabad Block A, Karachi.
Walk-in Interviews: Monday to Friday.
Interview Timing: (8 pm-11 pm)
Shift timing: 06:30 pm to 3:30 am
Only 5 working days Sat/Sun off....
