CRM Manager

At Distilled, we work with leading global partners to integrate top marketing talent into their teams, driving measurable results and scaling growth efforts. We’re looking for a passionate and analytical CRM Manager to join us full-time and lead CRM and lifecycle marketing initiatives across exciting global brands.

The Role

As a CRM Manager, you will take full ownership of the CRM strategy and execution for our partners. You’ll manage end-to-end campaign creation, audience segmentation, and performance optimization across channels such as email, push, and SMS. Your work will directly impact customer engagement, retention, and revenue growth.

What You’ll Do

• CRM Strategy Development: Build and execute CRM strategies aligned with partner business goals and customer journeys.
• Campaign Execution: Plan, launch, and optimize lifecycle campaigns across email, push notifications, and SMS.
• Segmentation & Personalization: Create advanced audience segmentation and personalized messaging strategies to maximize engagement and conversion.
• Testing & Optimization: Run A/B tests and leverage performance data to continuously improve campaign outcomes.
• Automation Management: Design and maintain automated workflows for onboarding, re-engagement, win-back, and other lifecycle stages.
• Collaboration: Work closely with cross-functional teams (Performance Marketing, Creative, Product) to integrate CRM efforts with broader growth initiatives.

What You’ll Bring

• Proven Experience: 3-5+ years in CRM, lifecycle marketing, or retention marketing roles.
• Technical Skills: Proficient with CRM and email platforms (e.g., Klaviyo, Braze, Salesforce Marketing Cloud, or similar).
• Analytical Mindset: Strong skills in data analysis and using insights to inform strategy.
• Creative Thinking: Ability to craft compelling messaging and campaigns tailored to different audience segments.
• Mindset: Proactive, entrepreneurial, and comfortable working in fast-paced, high-growth environments.

Why Join Distilled as a CRM Manager?

• Competitive Salary: Receive a full-time salary reflecting your expertise and experience.
• Work with Leading Brands: Collaborate with top global companies and play a key role in their growth.
• Professional Growth: Access ongoing training and mentorship to expand your skills and career prospects.