CRM Techno Functional Consultant

Dynamics Solution and Technology


Date: 4 hours ago
City: Lahore
Contract type: Full time

Job Location: Lahore with readiness to travel globally as per business requirements, primarily to KSA.

Experience:

A minimum of 5 years of relevant experience in CRM implementation and customization is required.

Language Requirement:

Proficiency in English is mandatory.

Key Responsibilities:

  • Analyze and gather business requirements to design effective CRM solutions.
  • Customize and configure Dynamics CRM to align with business needs.
  • Develop workflows, plug-ins, and integrations using Dynamics 365 tools.
  • Collaborate with functional teams to enhance CRM processes and ensure smooth implementations.
  • Deliver training, documentation, and support to end users.
  • Troubleshoot CRM-related issues and provide timely resolutions.
  • Stay updated on new Dynamics CRM features and suggest improvements.
  • Travel internationally, with a primary focus on KSA, for project execution and client interaction.

Qualifications:

  • Minimum 5 years of experience with CRM systems, particularly Microsoft Dynamics 365.
  • Proficiency in customizing and configuring CRM tools, including workflows and integrations.
  • Experience with Power Platform tools (Power Apps, Power Automate, Power BI) is a plus.
  • Strong communication and problem-solving skills.
  • Willingness to travel internationally for business needs.

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