Customer and Sales Engagement Specialist

TalentPop App


Date: 4 weeks ago
City: Remote
Contract type: Full time
Remote
Join TalentPop App as a Customer and Sales Engagement Specialist!

Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!

What You’ll Do

  • Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
  • Product Guidance: Provide personalized product recommendations and address shopping-related concerns.
  • Order Management: Track and manage orders, ensuring timely updates and resolutions.
  • Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue.
  • Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience.
  • Team Collaboration: Work with the team to suggest improvements based on customer insights.

What We’re Looking For

  • 1+ year of experience in customer service, sales, or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with platforms like Shopify and CRM tools.
  • Sales-oriented mindset with a talent for suggesting relevant products.
  • Highly organized with excellent attention to detail.
  • Thrives in a fast-paced, remote work environment.

Why Join TalentPop App?

  • Commissions and annual increases.
  • Paid time off and HMO coverage.
  • Performance and recognition incentives.
  • Permanent work-from-home setup.
  • Opportunities for growth within a vibrant and supportive team.

When applying, use application code: BCS

Ready to make online shopping better for everyone? Apply now and join our team!

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Executive Assistant - New (Remote)

VASL, Remote
1 day ago
Job Title: Executive AssistantLocation: Remote but preference will be given to hybrid/onsite.Job Type: Full-Time,Reporting to: CEOTimings : 4pm -1am (Remote) and 2pm - 11pm (onsite)Office : Plaza ONE, Gate 1, DHA Phase 2 Islamabad.Job SummaryWe are seeking a highly organized, detail-oriented, and proactive Executive Assistant to provide comprehensive support to our executive leadership. The ideal candidate will be experienced in...

ITSM Jira Administrator

ITC Worldwide, Remote
3 days ago
Position SummaryITSM Jira AdministratorThe IT Service Manager communicates and implements standard ITSM processes including incident, change, and problem management. S/he brings ITIL principles, theories, and concepts related to requirements, data, usability, and process analysis for incident and change management, CMDB, asset, software licensing, and contract management.This position requires a strong understanding of cybersecurity principles, risk management, and compliance frameworks.You will...

Web Administrator

Gigalabs (Pvt) Ltd., Remote
6 days ago
Job Brief:Employment Type: Contract BasedLocation: Remote, Full TimeTime Zone: CET (04 Hours Overlap)Project Duration: 6 months with the possibility of extensionResponsibilities:Support Clients on projects or ongoing support services, taking care of web administration activities using IIS, .NET framework and core technologies, Nginx, Apache, PHP, etc.Support and maintain cloud-based web applications by leveraging a deep understanding of cloud resources, CI/CD pipelines,...