Customer and Sales Engagement Specialist
TalentPop App
Date: 21 hours ago
City: Lahore
Contract type: Full time
Remote
Join TalentPop App as a Customer and Sales Engagement Specialist!
Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!
What You’ll Do
Ready to make online shopping better for everyone? Apply now and join our team!
Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!
What You’ll Do
- Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
- Product Guidance: Provide personalized product recommendations and address shopping-related concerns.
- Order Management: Track and manage orders, ensuring timely updates and resolutions.
- Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue.
- Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience.
- Team Collaboration: Work with the team to suggest improvements based on customer insights.
- 1+ year of experience in customer service, sales, or e-commerce.
- Strong communication and problem-solving skills.
- Familiarity with platforms like Shopify and CRM tools.
- Sales-oriented mindset with a talent for suggesting relevant products.
- Highly organized with excellent attention to detail.
- Thrives in a fast-paced, remote work environment.
- Commissions and annual increases.
- Paid time off and HMO coverage.
- Performance and recognition incentives.
- Permanent work-from-home setup.
- Opportunities for growth within a vibrant and supportive team.
Ready to make online shopping better for everyone? Apply now and join our team!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Officer, Retail Outreach
The Indus Hospital,
Lahore
23 hours ago
Job DescriptionIdentify and establish contact with potential individual donors in the retail sector considering their potential for various products like Expansion, Zakat or monthly donations etc.Engaging with and submitting proposals suited to their motivation and appetite.Finalizing/closing the proposals whereby a donor agrees/commits funds.Recording and maintaining database of donation box placements and other individual donors.Conducting town storming activities in malls, mosques,...
Sales Manager
FAST CONSULTANTS,
Lahore
2 days ago
Job Title: Sales ManagerJob Type: Full-TimeLocation: LahoreIndustry: ConsultingExperience Level: Senior LevelJob SummaryWe are seeking an experienced and strategic Sales Manager to lead our sales team, develop performance-driven strategies, and consistently achieve revenue targets. This role is ideal for a high-performing professional with proven leadership capabilities and a track record in scaling sales operations. The position involves team leadership, KPI management,...
Assistant Manager Marketing
Dubizzle Labs,
Lahore
4 days ago
Dubizzle Labs is on the lookout for a creative Assistant Manager - Marketing to join our team. The perfect candidate will have a crucial role in designing and implementing Marketing strategies that deeply resonate with our company's identity, and drive our presence in the market.Job ResponsibilitiesDevelop and execute extensive marketing strategies that align closely with company goals.Oversee the creation and...
