Customer and Sales Engagement Specialist
TalentPop App
Date: 8 hours ago
City: Lahore
Contract type: Full time
Remote
Join TalentPop App as a Customer and Sales Engagement Specialist!
Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!
What You’ll Do
Ready to make online shopping better for everyone? Apply now and join our team!
Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!
What You’ll Do
- Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
- Product Guidance: Provide personalized product recommendations and address shopping-related concerns.
- Order Management: Track and manage orders, ensuring timely updates and resolutions.
- Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue.
- Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience.
- Team Collaboration: Work with the team to suggest improvements based on customer insights.
- 1+ year of experience in customer service, sales, or e-commerce.
- Strong communication and problem-solving skills.
- Familiarity with platforms like Shopify and CRM tools.
- Sales-oriented mindset with a talent for suggesting relevant products.
- Highly organized with excellent attention to detail.
- Thrives in a fast-paced, remote work environment.
- Stable DSL, Cable, or Fiber internet connection (minimum 20 Mbps, LAN required)
- Personal PC or laptop with a minimum i5 processor.
- Commissions and annual increases.
- Paid time off and HMO coverage or a health stipend.
- Performance and recognition incentives.
- Permanent work-from-home setup.
- Opportunities for growth within a vibrant and supportive team.
Ready to make online shopping better for everyone? Apply now and join our team!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
HR Manager (Onsite, Lahore, PKR Salary)
HR POD Careers,
Lahore
4 hours ago
Requirements: Bachelors or Masters in Human Resource Management, Hospitality Management, or Business Administration.5+ years of HR experience, with at least 2 years in a hospitality or service-driven environment (hotels, coworking, real estate, or service operations).Strong exposure to blue-collar workforce management, including hiring, training, and discipline.Proven success implementing OKR/KPI systems, SOPs, and feedback cycles.Experience managing multi-location teams and adapting HR frameworks...
B2B Digital Marketing Strategist
MindWhiz,
Lahore
7 hours ago
Job Title: B2B Digital Marketing StrategistLocation: DHA Phase 5 Experience: 3+ Years (US Market experience is prefered) Timing: Summer 6 PM - 3 AM Winter 7 PM - 4 AMJob Summary: We are seeking a highly strategic and experienced B2B Marketing Strategist who understands the B2B customer journey inside out. This role is ideal for someone who can plan and execute strategies across both organic...
Senior Business/Market Intelligence Analyst
Kavak.com,
Lahore
3 days ago
Who WE are?KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to...
