Customer Service (Closers)
Hawk Notch
Date: 3 weeks ago
City: Remote
Contract type: Full time
Remote
Company Description
Hawk Notch is a top-rated Amazon Advertising agency renowned for transforming advertising strategies. With expertise in creating eye-catching product images, persuasive descriptions, and uncovering winning keywords, Hawk Notch excels in lowering ACOs and boosting CTR and sales through expertly managed PPC campaigns. Our unique approach includes consistent bid optimization, ensuring clients' products stand out in the competitive market. With over 100 successfully marketed products, Hawk Notch is dedicated to delivering exceptional results.
Role Description
This is a full-time remote role for a Customer Service Closer at Hawk Notch. The primary responsibilities include handling customer inquiries, managing escrow and deal closures, and ensuring smooth communication throughout the customer service process. The role involves effectively closing deals to achieve customer satisfaction and generate revenue. The Closer will work closely with the team to align with company goals and maintain a high standard of service.
Qualifications
Hawk Notch is a top-rated Amazon Advertising agency renowned for transforming advertising strategies. With expertise in creating eye-catching product images, persuasive descriptions, and uncovering winning keywords, Hawk Notch excels in lowering ACOs and boosting CTR and sales through expertly managed PPC campaigns. Our unique approach includes consistent bid optimization, ensuring clients' products stand out in the competitive market. With over 100 successfully marketed products, Hawk Notch is dedicated to delivering exceptional results.
Role Description
This is a full-time remote role for a Customer Service Closer at Hawk Notch. The primary responsibilities include handling customer inquiries, managing escrow and deal closures, and ensuring smooth communication throughout the customer service process. The role involves effectively closing deals to achieve customer satisfaction and generate revenue. The Closer will work closely with the team to align with company goals and maintain a high standard of service.
Qualifications
- Excellent Communication and Customer Service skills
- Proficiency in Closings and Deal Closure
- Experience with Escrow procedures
- Strong negotiation and problem-solving capabilities
- Ability to work independently and remotely
- Adaptability and teamwork skills
- Previous experience in a customer-facing role is a plus
- High school diploma or equivalent; additional qualifications in customer service or sales will be advantageous
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